Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Firefox account

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Hi, I am trying to sync my Firefox account with a new laptop. Unfortunately, I am asked to verify a code sent to my e-mail, but my e-mail password is stored in my Firefox account so I can't open it. I am unable to access my e-mail any other way at the moment. Please contact me ASAP with a way to unlock my account so I can get my passwords. My regular account e-mail is [email-removed].

Hi, I am trying to sync my Firefox account with a new laptop. Unfortunately, I am asked to verify a code sent to my e-mail, but my e-mail password is stored in my Firefox account so I can't open it. I am unable to access my e-mail any other way at the moment. Please contact me ASAP with a way to unlock my account so I can get my passwords. My regular account e-mail is [email-removed].

Ndryshuar nga cor-el

Krejt Përgjigjet (2)

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Unfortunately if you can't access the email address then your only option is to create a new Firefox Account with an email address you can confirm.

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That's not an option. This is a business email. I need to access it. Is there really no way I can talk to someone who can access my account, verify details about the account I give them to let them know it's really me (like bookmarks only I would know about, or page histories, or something, for god's sake), and let my sync the account? Otherwise this becomes a catch-22.