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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

fire fox will not function

andrew010920
andrew010920
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one day firefox stopped functioning so I uninstalled, restarted, and reinstalled. It still did not work and i get a popup saying VCRUMTIME140_1.dll was not installed and to try reinstalling it but that doesn't work.

By "stopped functioning" I mean it shows a grey screen (darkmode) and use the search bar, hit enter and noting changes

one day firefox stopped functioning so I uninstalled, restarted, and reinstalled. It still did not work and i get a popup saying VCRUMTIME140_1.dll was not installed and to try reinstalling it but that doesn't work. By "stopped functioning" I mean it shows a grey screen (darkmode) and use the search bar, hit enter and noting changes

Krejt Përgjigjet (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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What did you install? What worked for me was to reinstall the shared VC Runtime files from:

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

I downloaded and ran both the 32-bit and 64-bit installers in the first section of that article ("Visual Studio 2015, 2017 and 2019"). Then I restarted Windows and all was normal again.

I don't know whether 64-bit users need the 32-bit install, but Windows didn't object when I ran it (I ran it first, then 64-bit second).