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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Unable to send and receive emails

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Wayne Mery

mikedaymond1
mikedaymond1
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Hi, Following the update on my thunderbird emails yesterday (16th) I have been unable to send and receive any emails, i am continually getting a message asking me to enter password which I am doing but it tells me login failed, I know I am using the correct password. I have 2 email thunderbird accounts for my business and they are both doing the same, Also my emails on mobile (outlook) is also asking me for password and failing to log in. I have uninstalled and reinstalled Thunderbird, restarted mobile and laptop but still no luck. Please help, I am a total technophobe so simple instruction would really be appreciated :) Many thanks

Hi, Following the update on my thunderbird emails yesterday (16th) I have been unable to send and receive any emails, i am continually getting a message asking me to enter password which I am doing but it tells me login failed, I know I am using the correct password. I have 2 email thunderbird accounts for my business and they are both doing the same, Also my emails on mobile (outlook) is also asking me for password and failing to log in. I have uninstalled and reinstalled Thunderbird, restarted mobile and laptop but still no luck. Please help, I am a total technophobe so simple instruction would really be appreciated :) Many thanks

Krejt Përgjigjet (2)

AdrienM
AdrienM
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1st, verify that your server settings are correct, especially the Security Settings. You'll get these from your e-mail provider.

2nd, if that doesn't resolve the issue, check the Help and/or Support site for info on Profiles and using the Profile Manager. There may be a corruption in your user profile that is carrying over to new installations which is why removing and re-installing might not resolve the issue. The idea is to create a new test profile and see if that resolves the problem. (then migrate your settings to the new profile)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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So both accounts are outlook? If not outlook, which provider?