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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Accidently reinstalled Win10, are my e-mails lost forever?

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga Wayne Mery

Guilherme_26
Guilherme_26
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My father was using a program (Brazil IRS official tax filing app) in his computer. There was a corrupted file that crashed the system, the OS gave the option to reinstall it and he took it. He didn't lose any file in the Documents folder or Desktop, but all the programs and apps were gone including Thunderbird.

Are the messages that he stored gone? I know that Thunderbird keeps those files in update/Roaming/Thunderbird/Profiles but a fear that the old update folder was wiped. I already reinstalled Thunderbird and relogged his old e-mail account.

My father was using a program (Brazil IRS official tax filing app) in his computer. There was a corrupted file that crashed the system, the OS gave the option to reinstall it and he took it. He didn't lose any file in the Documents folder or Desktop, but all the programs and apps were gone including Thunderbird. Are the messages that he stored gone? I know that Thunderbird keeps those files in update/Roaming/Thunderbird/Profiles but a fear that the old update folder was wiped. I already reinstalled Thunderbird and relogged his old e-mail account.

Krejt Përgjigjet (2)

Samuel Santos
Samuel Santos
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Hi, if you want support from Brazil, please edit your question in the language corresponding to the language you want to answer.

Wayne Mery
Wayne Mery
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Guilherme_26 said
Are the messages that he stored gone?

Depends on whether they are still on disk, or whether you have backups? A starting point is https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data

Also, if it is an imap mail account you can just define the mail account in a new thunderbird profile.