We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Can't start Firefox, gives me "Your Firefox Profile cannot be loaded"

  • 6 përgjigje
  • 1 e ka hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga alicebmeade

more options

When I tried to open Firefox this morning, I received the message: Your Firefox profile cannot be loaded. It may be missing or inaccessible. So I deleted my Profile in Library/Application Support and deleted Firefox and redownloaded the latest version. Now when I try to start Firefox, I still get this message!! I can confirm in the folder Library/Application Support there is NO Firefox folder. It is gone. Why can't I open Firefox???

When I tried to open Firefox this morning, I received the message: Your Firefox profile cannot be loaded. It may be missing or inaccessible. So I deleted my Profile in Library/Application Support and deleted Firefox and redownloaded the latest version. Now when I try to start Firefox, I still get this message!! I can confirm in the folder Library/Application Support there is NO Firefox folder. It is gone. Why can't I open Firefox???
Foto të bashkëngjitura ekrani

Zgjidhje e zgjedhur

You can delete the Firefox folder in the Caches location a well

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (6)

more options
more options

Thanks, I have tried all of these. I deleted the Firefox folder in Library and downloaded a new version of Firefox and it still won't load - giving me the same error. I tried using the ProfileManager app and it WON"T load giving me the SAME error message. I am at my wits end.

more options

You can check for permissions issues in both locations used by[ ] .

  • ~/Library/Application Support/Firefox/Profiles/<profile>/
  • ~/Library/Caches/Firefox/Profiles/

You can try to do some maintenance and cleanup.

more options

I deleted the Firefox folder under Application Support. What would I be looking for in the Caches/Firefox/Profile/ folder?

more options

Zgjidhja e Zgjedhur

You can delete the Firefox folder in the Caches location a well

more options

I rebooted this morning and now Firefox starts fine!