Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

email hacked password changed

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga AnnaSycamore

SteveD1350
SteveD1350
more options

hi my email password has been changed without my permission. Ive tried to rectify this but my confirmation email goes to tge account I cant access which is @blueyonder.co.uk.

I do have another email account @gmail.com Can the confirmation email be sent to this address for me to change email and log into my account? I cant think of any other way in accessing my emails for (@ blueyonder.co.uk.

Can you please help??

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

hi my email password has been changed without my permission. Ive tried to rectify this but my confirmation email goes to tge account I cant access which is @blueyonder.co.uk. I do have another email account @gmail.com Can the confirmation email be sent to this address for me to change email and log into my account? I cant think of any other way in accessing my emails for (@ blueyonder.co.uk. Can you please help?? ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Ndryshuar nga Chris Ilias

Krejt Përgjigjet (3)

jijiobli
jijiobli
more options

Hi Steve,

is @blueyonder.co.uk your professional account ? If so, you can contact the IT department of your company.

Unfortunately, if you didn't indicate an emergency address before, you cannot redirect the confirmation email.

Regards

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Ndryshuar nga Chris Ilias

SteveD1350
SteveD1350 I zoti i pyetjes
more options

hi thanks for the reply. Unfortunately not ...and no I didnt indicate an emergency addy..which ofcourse is a big mistake. But thank you anyway

AnnaSycamore
AnnaSycamore
more options

Hello Steve, This address - blueyonder.co.uk redirect me to https://help.virginmedia.com/ You can try to contact them and ask for help