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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

On facebook videos show in purple and green instead of normal color.

  • 1 përgjigje
  • 2 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga philipp

AnneB.
AnneB.
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Since the latest Firefox upgrade every video on facebook appears purple and green and distorted. I haven't tried any other videos such as utube, but I see on your website that others have the same problem. Please fix the problem.

Since the latest Firefox upgrade every video on facebook appears purple and green and distorted. I haven't tried any other videos such as utube, but I see on your website that others have the same problem. Please fix the problem.

Krejt Përgjigjet (1)

philipp
philipp
  • Moderator
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hi, we are currently aware about this on some windows 8 configurations with amd graphics cards and older drivers. please see if there's a more recent graphics driver available for your system at https://support.amd.com/en-us/download and if installing that already solves the playback issue.

otherwise you can do the following to work around the problem: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.windows-media-foundation.use-nv12-format. double-click it and change its value to false.