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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Thunderbird was deleted from our computer and our personal files were lost, can we retrieve them?

  • 2 përgjigje
  • 1 e ka hasur këtë problem
  • 10 parje
  • Përgjigjja më e re nga bodcas1

bodcas1
bodcas1
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An engineer was sorting out a problem with our computer and, when installing Windows 10, he deleted Thunderbird. Unfortunately, he put in a new hard drive, and, when we came to open our emails, we found a number of the files we had created had disappeared. We tried downloading Thunderbird again, hoping they would still be there, but obviously they weren't. Does anyone know how we can retrieve these files? Will it mean trying to get them from the old hard drive or have they gone for good? Would be grateful for any help.

An engineer was sorting out a problem with our computer and, when installing Windows 10, he deleted Thunderbird. Unfortunately, he put in a new hard drive, and, when we came to open our emails, we found a number of the files we had created had disappeared. We tried downloading Thunderbird again, hoping they would still be there, but obviously they weren't. Does anyone know how we can retrieve these files? Will it mean trying to get them from the old hard drive or have they gone for good? Would be grateful for any help.

Zgjidhje e zgjedhur

we found a number of the files we had created had disappeared.

What files have disappeared? Please be specific.

Will it mean trying to get them from the old hard drive or have they gone for good?

If the old profile still exists on the old drive, and if you do still have access to the old drive you can recover the old profile and transfer it to the new drive.

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christ1
christ1
  • Top 25 Contributor
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Zgjidhja e Zgjedhur

we found a number of the files we had created had disappeared.

What files have disappeared? Please be specific.

Will it mean trying to get them from the old hard drive or have they gone for good?

If the old profile still exists on the old drive, and if you do still have access to the old drive you can recover the old profile and transfer it to the new drive.

bodcas1
bodcas1 I zoti i pyetjes
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Thanks for that Chris, we'll try what you suggest.