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Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

My Windows7 PC shuts down everytime I use firefox, but never on Google Chrome or IE

  • 1 përgjigje
  • 1 e ka hasur këtë problem
  • 1 parje
  • Përgjigjja më e re nga FredMcD

emzworth
emzworth
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My windows 7 PC shuts down and restarts every time I am using Firefox, after about a few minutes of use. This problem started after the latest upgrade to version 47.0 a few days back. This never happens if I use Google Chrome or Internet Explorer. I uninstalled the Firefox browser and installed it back again after a couple of days, but the problem remains. Right now I have uninstalled Firefox again. Any help will be appreciated, as I prefer using Firefox always.

My windows 7 PC shuts down and restarts every time I am using Firefox, after about a few minutes of use. This problem started after the latest upgrade to version 47.0 a few days back. This never happens if I use Google Chrome or Internet Explorer. I uninstalled the Firefox browser and installed it back again after a couple of days, but the problem remains. Right now I have uninstalled Firefox again. Any help will be appreciated, as I prefer using Firefox always.

Krejt Përgjigjet (1)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29