We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Windows computer crashed, trouble now restoring contacts and archives from backup files to the new computer

  • 1 përgjigje
  • 3 e kanë hasur këtë problem
  • 8 parje
  • Përgjigjja më e re nga christ1

jgerberman
jgerberman
more options

Have been using TB for years and recently has a hard drive crash. Fortunately had a current back up to external Seagate drive. Did the restore but contacts and archives did not. I'm not certain that the backup had captured these (they are stored in hidden files). Enabled viewing of hidden files. Couldn't find any hidden files on the backup files of the external drive. Note: I had changed the location of archives to Local Folders.

Have been using TB for years and recently has a hard drive crash. Fortunately had a current back up to external Seagate drive. Did the restore but contacts and archives did not. I'm not certain that the backup had captured these (they are stored in hidden files). Enabled viewing of hidden files. Couldn't find any hidden files on the backup files of the external drive. Note: I had changed the location of archives to Local Folders.

Krejt Përgjigjet (1)

christ1
christ1
  • Top 25 Contributor
more options

Did you backup the entire Thunderbird profile from the old drive?

The profile is what you'd need to restore.

What did you do after reinstalling Thunderbird?