Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

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Dear sir, I am unable to view you tube in firefox browser. only audio is hearing. black screen dispayed. I can see it on other browser. please advise.

  • 3 përgjigje
  • 1 e ka hasur këtë problem
  • 2 parje
  • Përgjigjja më e re nga the-edmeister

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Dear sir, I am unable to view you tube in Firefox browser. only audio is hearing. black screen displayed. I can see it on other browser. please advise. however I can see thumbnail when I move mouse over time line of the video stream. regards

Dear sir, I am unable to view you tube in Firefox browser. only audio is hearing. black screen displayed. I can see it on other browser. please advise. however I can see thumbnail when I move mouse over time line of the video stream. regards

Zgjidhje e zgjedhur

Paz 3,

If you can't update your graphics / video drivers, try disabling hardware acceleration.

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Krejt Përgjigjet (3)

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You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

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Windows 7 Pro, Firefox 39.0

I have the same issue, videos on You Tube only play sound in Firefox, but the videos do play correctly in Chrome or Explorer. This seems to return after I have searched Firefox Help, found a solution, then upgrade to a 'new' Firefox version. The problem reoccurs.

I did perform the following, per a Help suggestion:

"Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

But the "Use hardware accel. when available" was/is already selected.

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Zgjidhja e Zgjedhur

Paz 3,

If you can't update your graphics / video drivers, try disabling hardware acceleration.