BBC iplayer will only show a black screen - works OK on IE, Chrome & Safari.
Recently I have been unable to play BBC iplayer files/programs. I have tried reinstalling Flash but with no success. I've checked that I can play iplayer files in Safari, Chrome and in Internet Explorer and all do so without any problem. What's the reason and what's the solution?
Zgjidhje e zgjedhur
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache
How to clear the Firefox cache {web link}
and
- Remove Cookies
This will log you out of all sites you're logged in to. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.
Lexojeni këtë përgjigje brenda kontekstit 👍 1Krejt Përgjigjet (6)
Please update Firefox.
I updated Firefox no later than 18th June to version 30.0
Zgjidhja e Zgjedhur
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache
How to clear the Firefox cache {web link}
and
- Remove Cookies
This will log you out of all sites you're logged in to. Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Privacy. Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;
Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences
Then Advanced > General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.
ishida0025; Please update Firefox.
Why tell him to update when he has the latest version?
SOLVED PROBLEM BBC streaming, iPlayer etc. would not play & kept demanding latest version of flash when it's already got latest version. My prob was caused by having an OLD VERSION of Shockwave Flash as well as a new one in my Firefox Browser Add-Ons , once I had removed the old version and reinstalled lastest Flash prob was solved. I did have to manually remove the old Add-Ons Shockwave file. I can put detailed instructions here if anybody would like the full process. My old Shockwave file was located in a prog called "Lightspark" which I uninstalled from my PC.
Ndryshuar nga firefoxuseruk
That was a lot of work, well done.
Sometimes uninstalling programs leave things behind.
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