Iskanje po podpori

Izogibajte se prevarantski tehnični podpori. Nikoli vam ne bomo naročili, da pokličete telefonsko številko ali nam pošljete osebne podatke. Sumljivo dejavnost prijavite z gumbom »Prijavi zlorabo«.

Več o tem

Firefox Not Sending Password Reset To My Email Address

  • 2 odgovora
  • 11 ima to težavo
  • 3 ogledi
  • Zadnji odgovor od Sam Hodges

more options

I can Login and Logout with my Username and Password. However, when I went to Get Firefox Addons it would not let me sign in with my Email Address and Password. It said either Email Address or Password was not recognized. I clicked on Forgot My Password and it said an Email had been sent. However, it must have the wrong email address stored because I did not receive the email. I only have 3 email addresses, and I did not receive an email at any of them. I receive emails from Mozilla all the time. This get addons I cannot login to.

I can Login and Logout with my Username and Password. However, when I went to Get Firefox Addons it would not let me sign in with my Email Address and Password. It said either Email Address or Password was not recognized. I clicked on Forgot My Password and it said an Email had been sent. However, it must have the wrong email address stored because I did not receive the email. I only have 3 email addresses, and I did not receive an email at any of them. I receive emails from Mozilla all the time. This get addons I cannot login to.

Izbrana rešitev

Everything you sign up for at a Mozilla website uses separate login databases, nothing is coordinated between the various domains and sub-domains used by Mozilla. Maybe you used the wrong username / password for the Add-ons website? IOW, you aren't registered at AMO and are trying to use login information from a different Mozilla website.

BTW, unless you are using special features at the Add-ons website, like "collections", you don't even need to login for basic stuff like searching for Add-ons or installing Add-ons.

Preberite ta odgovor v kontekstu 👍 1

Vsi odgovori (2)

more options

Izbrana rešitev

Everything you sign up for at a Mozilla website uses separate login databases, nothing is coordinated between the various domains and sub-domains used by Mozilla. Maybe you used the wrong username / password for the Add-ons website? IOW, you aren't registered at AMO and are trying to use login information from a different Mozilla website.

BTW, unless you are using special features at the Add-ons website, like "collections", you don't even need to login for basic stuff like searching for Add-ons or installing Add-ons.

more options

Thank you for your responses. My problem is soloved. I obviously used different databases. I signed in by launching Firefox and using the sign in there. Thanks, Sam