Question

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updated to 38.2.0 and now I can't see messages. I can only see the folder list on the left panel.

11 odgovorov
5 ima to težavo
1 ogled
Zadnji odgovor od bill02888

pred 9 leti

18. 08. 15, 06:53

I can only see the folder list on the left panel but the messages are not displaying. It receives without problem, I just can't see any emails.

Spremenil Wayne Mery 26. oktober 2015 08:45:43 -0700

Izbrana rešitev

pscolnik,

You were usng the Lightning/calendar addon at the time. Are you still using it?

👍 0

Answer 1 · 2015-08-18 06:53:40

pscolnik Lastnik vprašanja

18. 08. 15, 06:57

I'm getting lost of errors. This is the first one:

Timestamp: 8/18/2015 4:49:45 PM Warning: Unknown property 'padding-start'. Declaration dropped. Source File: https://mozorg.cdn.mozilla.net/media/css/thunderbird-start-bundle.f3f2a61e7492.css Line: 1, Column: 2947 Source Code: /*! updated 2015-06-17 */@font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-Light-webfont.804037562eab.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Light-webfont.1c8075cacedb.woff") format('woff'),url("/media/fonts/OpenSans-Light-webfont.ecb4572a5e47.ttf") format('truetype');font-weight:normal;font-style:normal}@font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-Semibold-webfont.0ea045029306.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Semibold-webfont.26755c681f8f.woff") format('woff'),url("/media/fonts/OpenSans-Semibold-webfont.b5a0ae86dca8.ttf") format('truetype');font-weight:bold;font-style:normal}@font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-LightItalic-webfont.6725fc490942.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-LightItalic-webfont.3d46a6efa1ad.woff") format('woff'),url("/media/fonts/OpenSans-LightItalic-webfont.26f1e68dfbd8.ttf") format('truetype');font-weight:normal;font-style:italic}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Regular-webfont.83efe33660ab.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Regular-webfont.2696e36f12c5.woff") format('woff'),url("/media/fonts/OpenSans-Regular-webfont.3cbf4d3ed22e.ttf") format('truetype');font-weight:normal;font-style:normal}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Bold-webfont.7ae9b8ba7886.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Bold-webfont.b9dc2e7aefec.woff") format('woff'),url("/media/fonts/OpenSans-Bold-webfont.5a100916f94b.ttf") format('truetype');font-weight:bold;font-style:normal}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Italic-webfont.e487b7cb0725.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Italic-webfont.fdc3518c128e.woff") format('woff'),url("/media/fonts/OpenSans-Italic-webfont.9b30f13428e1.ttf") format('truetype');font-weight:normal;font-style:italic}html{color:#333;font-size:14px;line-height:1.5;font-family:'Open Sans',X-LocaleSpecific,sans-serif}body{margin:1.5rem;background:url("/media/img/sandstone/bg-gradient-sky.7ea325995978.png") repeat-x,url("/media/img/sandstone/grain.855f29e0c686.png") repeat,#eee}a{color:#0096dd;text-decoration:none}a:hover,a:focus,a:active{color:#00539f;text-decoration:underline}h1,h2{margin:0;font-family:'Open Sans Light',X-LocaleSpecific-Light,'Open Sans',X-LocaleSpecific,sans-serif;font-weight:normal}main{position:relative;overflow:hidden}header,section,footer{box-sizing:padding-box;margin-top:1.5rem;padding:0 1.5rem}header h1,section h2.iconic{position:relative}header h1:before,section h2.iconic:before{display:block;position:absolute;top:0;background-image:url("/media/img/thunderbird/start/sprite.23eaf0044898.png");background-repeat:no-repeat;content:}footer a{display:inline-block;-moz-padding-start:25px;padding-start:25px}footer a:before{-moz-margin-start:-25px;margin-start:-25px}footer a:before,section a.iconic:before{display:inline-block;-moz-margin-end:5px;margin-end:5px;width:20px;height:20px;background-image:url("/media/img/thunderbird/start/sprite.23eaf0044898.png");background-repeat:no-repeat;vertical-align:text-bottom;content:}header h1{box-sizing:padding-box;font-size:1.25rem;line-height:1}header h1:before{height:100px}header h1 span{display:block;color:#2666a6;font-size:3rem;letter-spacing:-0.1ex}section h2{font-size:1.25rem;line-height:1.3}section h2.iconic{display:table-cell;-moz-padding-start:55px;padding-start:55px;height:50px;vertical-align:middle}section h2:before{width:50px;height:50px}section.tip h2:before{background-position:0 -100px}section.addons h2:before{background-position:-50px -100px}section.help h2:before{background-position:0 -150px}section.blog h2:before{background-position:-50px -150px}section p{margin:.7em 0 0}section a[href$="Contributing"]:before{background-position:-40px -200px}section a.more:after{content:"\00A0\00BB";white-space:nowrap}footer ul{overflow:hidden;margin:0;padding:0;list-style-type:none}footer li{box-sizing:padding-box;padding-bottom:.5rem}footer a[href*="features"]:before{background-position:0 -200px}footer a[href*="blog"]:before{background-position:-20px -200px}footer a[href*="Contributing"]:before{background-position:-40px -200px}footer a[href*="addons"]:before{background-position:-20px -220px}footer a[href*="support"]:before{background-position:-40px -220px}footer a[href*="how"]:before{background-position:0 -220px}[dir="ltr"] header h1:before,[dir="ltr"] section h2.iconic:before{left:0}[dir="rtl"] header h1:before,[dir="rtl"] section h2.iconic:before{right:0}@media(min-width:1024px){footer li{width:50%;min-width:10em}[lang|="en"] footer li{width:33%}}@media(min-width:800px) and (max-width:1023px){footer li{width:50%}}@media(min-width:800px){main>header,main>div,main>footer{width:50%}[dir="ltr"] main>header,[dir="ltr"] main>div:last-of-type,[dir="ltr"] main>footer,[dir="ltr"] main>footer li{float:left}[dir="ltr"] main>div:first-of-type{float:right}[dir="rtl"] main>header,[dir="rtl"] main>div:last-of-type,[dir="rtl"] main>footer,[dir="rtl"] main>footer li{float:right}[dir="rtl"] main>div:first-of-type{float:left}}@media(min-width:640px) and (max-width:799px){header,section{width:70%}footer{position:absolute;top:120px;width:30%}[dir="ltr"] footer{right:0}[dir="rtl"] footer{left:0}}@media(min-width:480px) and (max-width:639px){footer li{width:50%;min-width:10em}[lang|="en"] footer li{width:33%}[dir="ltr"] footer li{float:left}[dir="rtl"] footer li{float:right}}@media(min-width:480px){header h1{display:table-cell;-moz-padding-start:110px;padding-start:110px;height:100px;vertical-align:middle}header h1:before{width:100px}}@media(max-width:479px){header h1{padding-top:110px;text-align:center}header h1:before{width:100%;background-position:center top}}

I'm getting lost of errors. This is the first one: Timestamp: 8/18/2015 4:49:45 PM Warning: Unknown property 'padding-start'. Declaration dropped. Source File: https://mozorg.cdn.mozilla.net/media/css/thunderbird-start-bundle.f3f2a61e7492.css Line: 1, Column: 2947 Source Code: /*! updated 2015-06-17 */@font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-Light-webfont.804037562eab.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Light-webfont.1c8075cacedb.woff") format('woff'),url("/media/fonts/OpenSans-Light-webfont.ecb4572a5e47.ttf") format('truetype');font-weight:normal;font-style:normal}@font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-Semibold-webfont.0ea045029306.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Semibold-webfont.26755c681f8f.woff") format('woff'),url("/media/fonts/OpenSans-Semibold-webfont.b5a0ae86dca8.ttf") format('truetype');font-weight:bold;font-style:normal}@font-face{font-family:'Open Sans Light';src:url("/media/fonts/OpenSans-LightItalic-webfont.6725fc490942.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-LightItalic-webfont.3d46a6efa1ad.woff") format('woff'),url("/media/fonts/OpenSans-LightItalic-webfont.26f1e68dfbd8.ttf") format('truetype');font-weight:normal;font-style:italic}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Regular-webfont.83efe33660ab.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Regular-webfont.2696e36f12c5.woff") format('woff'),url("/media/fonts/OpenSans-Regular-webfont.3cbf4d3ed22e.ttf") format('truetype');font-weight:normal;font-style:normal}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Bold-webfont.7ae9b8ba7886.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Bold-webfont.b9dc2e7aefec.woff") format('woff'),url("/media/fonts/OpenSans-Bold-webfont.5a100916f94b.ttf") format('truetype');font-weight:bold;font-style:normal}@font-face{font-family:'Open Sans';src:url("/media/fonts/OpenSans-Italic-webfont.e487b7cb0725.eot?#iefix") format('embedded-opentype'),url("/media/fonts/OpenSans-Italic-webfont.fdc3518c128e.woff") format('woff'),url("/media/fonts/OpenSans-Italic-webfont.9b30f13428e1.ttf") format('truetype');font-weight:normal;font-style:italic}html{color:#333;font-size:14px;line-height:1.5;font-family:'Open Sans',X-LocaleSpecific,sans-serif}body{margin:1.5rem;background:url("/media/img/sandstone/bg-gradient-sky.7ea325995978.png") repeat-x,url("/media/img/sandstone/grain.855f29e0c686.png") repeat,#eee}a{color:#0096dd;text-decoration:none}a:hover,a:focus,a:active{color:#00539f;text-decoration:underline}h1,h2{margin:0;font-family:'Open Sans Light',X-LocaleSpecific-Light,'Open Sans',X-LocaleSpecific,sans-serif;font-weight:normal}main{position:relative;overflow:hidden}header,section,footer{box-sizing:padding-box;margin-top:1.5rem;padding:0 1.5rem}header h1,section h2.iconic{position:relative}header h1:before,section h2.iconic:before{display:block;position:absolute;top:0;background-image:url("/media/img/thunderbird/start/sprite.23eaf0044898.png");background-repeat:no-repeat;content:''}footer a{display:inline-block;-moz-padding-start:25px;padding-start:25px}footer a:before{-moz-margin-start:-25px;margin-start:-25px}footer a:before,section a.iconic:before{display:inline-block;-moz-margin-end:5px;margin-end:5px;width:20px;height:20px;background-image:url("/media/img/thunderbird/start/sprite.23eaf0044898.png");background-repeat:no-repeat;vertical-align:text-bottom;content:''}header h1{box-sizing:padding-box;font-size:1.25rem;line-height:1}header h1:before{height:100px}header h1 span{display:block;color:#2666a6;font-size:3rem;letter-spacing:-0.1ex}section h2{font-size:1.25rem;line-height:1.3}section h2.iconic{display:table-cell;-moz-padding-start:55px;padding-start:55px;height:50px;vertical-align:middle}section h2:before{width:50px;height:50px}section.tip h2:before{background-position:0 -100px}section.addons h2:before{background-position:-50px -100px}section.help h2:before{background-position:0 -150px}section.blog h2:before{background-position:-50px -150px}section p{margin:.7em 0 0}section a[href$="Contributing"]:before{background-position:-40px -200px}section a.more:after{content:"\00A0\00BB";white-space:nowrap}footer ul{overflow:hidden;margin:0;padding:0;list-style-type:none}footer li{box-sizing:padding-box;padding-bottom:.5rem}footer a[href*="features"]:before{background-position:0 -200px}footer a[href*="blog"]:before{background-position:-20px -200px}footer a[href*="Contributing"]:before{background-position:-40px -200px}footer a[href*="addons"]:before{background-position:-20px -220px}footer a[href*="support"]:before{background-position:-40px -220px}footer a[href*="how"]:before{background-position:0 -220px}[dir="ltr"] header h1:before,[dir="ltr"] section h2.iconic:before{left:0}[dir="rtl"] header h1:before,[dir="rtl"] section h2.iconic:before{right:0}@media(min-width:1024px){footer li{width:50%;min-width:10em}[lang|="en"] footer li{width:33%}}@media(min-width:800px) and (max-width:1023px){footer li{width:50%}}@media(min-width:800px){main>header,main>div,main>footer{width:50%}[dir="ltr"] main>header,[dir="ltr"] main>div:last-of-type,[dir="ltr"] main>footer,[dir="ltr"] main>footer li{float:left}[dir="ltr"] main>div:first-of-type{float:right}[dir="rtl"] main>header,[dir="rtl"] main>div:last-of-type,[dir="rtl"] main>footer,[dir="rtl"] main>footer li{float:right}[dir="rtl"] main>div:first-of-type{float:left}}@media(min-width:640px) and (max-width:799px){header,section{width:70%}footer{position:absolute;top:120px;width:30%}[dir="ltr"] footer{right:0}[dir="rtl"] footer{left:0}}@media(min-width:480px) and (max-width:639px){footer li{width:50%;min-width:10em}[lang|="en"] footer li{width:33%}[dir="ltr"] footer li{float:left}[dir="rtl"] footer li{float:right}}@media(min-width:480px){header h1{display:table-cell;-moz-padding-start:110px;padding-start:110px;height:100px;vertical-align:middle}header h1:before{width:100px}}@media(max-width:479px){header h1{padding-top:110px;text-align:center}header h1:before{width:100%;background-position:center top}}

Answer 2 · 2015-08-18 06:53:40

pscolnik Lastnik vprašanja

18. 08. 15, 07:27

One more piece of information: using Vista and restarting the computer didn't help. Thank you

Answer 3 · 2015-08-18 06:53:40

Gnospen

18. 08. 15, 09:55

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

Open Help (or click on three-line-icon and select Help)
Choose Troubleshooting Information
Use the button Copy to clipboard to select all. Do not check box "Include account names"!
Paste this in your post.

Please also add the result of these troubleshooting steps to your post

Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
Do you use anti-virus and firewall software? What is the version?
Who is the email provider?
Who is the internet provider?
What is the exact error message?
What steps did you take right before this happened?

Please post back with this information and any other questions you might have.

Answer 4 · 2015-08-18 06:53:40

pscolnik Lastnik vprašanja

18. 08. 15, 10:18

Thank you. Here's Troubleshooting: Application Basics

   Name: Thunderbird
   Version: 38.2.0
   User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.2.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20150813074416
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account2:
     INCOMING: account2, , (pop3) mail.korunaturals.com:110, alwaysSTARTTLS, passwordCleartext
     OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true

   account3:
     INCOMING: account3, , (pop3) mail.korunaturals.com:110, plain, passwordCleartext
     OUTGOING: smtp.kiwimportsusa.com:25, alwaysSTARTTLS, passwordCleartext, true

   account4:
     INCOMING: account4, , (pop3) mail.korunaturals.com:110, plain, passwordCleartext
     OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true

   account5:
     INCOMING: account5, , (pop3) mail.korunaturals.com:110, plain, passwordCleartext
     OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true

   account6:
     INCOMING: account6, , (pop3) pop-server.nc.rr.com:110, plain, passwordCleartext
     OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true

   account8:
     INCOMING: account8, , (imap) mail.kiwimportsusa.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: mail.kiwimportsusa.com:26, alwaysSTARTTLS, passwordCleartext, true

   account9:
     INCOMING: account9, , (pop3) pop.kiwimportsusa.com:110, alwaysSTARTTLS, passwordCleartext
     OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true

 Crash Reports
   http://crash-stats.mozilla.com/report/index/bp-9ee022a4-0888-4643-80f4-9b26a2150729 (7/29/2015)
   http://crash-stats.mozilla.com/report/index/bp-85c0eee5-0bfb-4a5f-8f75-5b89c2140617 (6/17/2014)
   http://crash-stats.mozilla.com/report/index/bp-4c99f874-c5e1-4596-a582-ef29c2140524 (5/24/2014)
   http://crash-stats.mozilla.com/report/index/bp-0c7adf0d-8196-4621-b841-d06342140320 (3/20/2014)

 Extensions
   CompactHeader, 2.1.0, false, {58D4392A-842E-11DE-B51A-C7B855D89593}
   Lightning, 4.0.2, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Important Modified Preferences

   Name: Value

     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.2.0
     font.internaluseonly.changed: false
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.blacklist.direct2d: 3
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 0f457967-2d05-4983-af22-e1693cbed13
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1439910428
     places.history.expiration.transient_current_max_pages: 104858
     places.history.expiration.transient_optimal_database_size: 167772160
     plugin.importedState: true
     plugin.state.flash: 0
     print.print_printer: PDFCreator
     print.printer_Brother_HL-2140_series_(Copy_1).print_bgcolor: false
     print.printer_Brother_HL-2140_series_(Copy_1).print_bgimages: false
     print.printer_Brother_HL-2140_series_(Copy_1).print_command:
     print.printer_Brother_HL-2140_series_(Copy_1).print_downloadfonts: false
     print.printer_Brother_HL-2140_series_(Copy_1).print_edge_bottom: 0
     print.printer_Brother_HL-2140_series_(Copy_1).print_edge_left: 0
     print.printer_Brother_HL-2140_series_(Copy_1).print_edge_right: 0
     print.printer_Brother_HL-2140_series_(Copy_1).print_edge_top: 0
     print.printer_Brother_HL-2140_series_(Copy_1).print_evenpages: true
     print.printer_Brother_HL-2140_series_(Copy_1).print_footercenter:
     print.printer_Brother_HL-2140_series_(Copy_1).print_footerleft: &PT
     print.printer_Brother_HL-2140_series_(Copy_1).print_footerright:
     print.printer_Brother_HL-2140_series_(Copy_1).print_headercenter:
     print.printer_Brother_HL-2140_series_(Copy_1).print_headerleft: &T
     print.printer_Brother_HL-2140_series_(Copy_1).print_headerright:
     print.printer_Brother_HL-2140_series_(Copy_1).print_in_color: true
     print.printer_Brother_HL-2140_series_(Copy_1).print_margin_bottom: 0.5
     print.printer_Brother_HL-2140_series_(Copy_1).print_margin_left: 0.5
     print.printer_Brother_HL-2140_series_(Copy_1).print_margin_right: 0.5
     print.printer_Brother_HL-2140_series_(Copy_1).print_margin_top: 0.5
     print.printer_Brother_HL-2140_series_(Copy_1).print_oddpages: true
     print.printer_Brother_HL-2140_series_(Copy_1).print_orientation: 0
     print.printer_Brother_HL-2140_series_(Copy_1).print_pagedelay: 500
     print.printer_Brother_HL-2140_series_(Copy_1).print_paper_data: 1
     print.printer_Brother_HL-2140_series_(Copy_1).print_paper_height: 11.00
     print.printer_Brother_HL-2140_series_(Copy_1).print_paper_size: 0
     print.printer_Brother_HL-2140_series_(Copy_1).print_paper_size_type: 0
     print.printer_Brother_HL-2140_series_(Copy_1).print_paper_size_unit: 0
     print.printer_Brother_HL-2140_series_(Copy_1).print_paper_width: 8.50
     print.printer_Brother_HL-2140_series_(Copy_1).print_reversed: false
     print.printer_Brother_HL-2140_series_(Copy_1).print_scaling: 0.90
     print.printer_Brother_HL-2140_series_(Copy_1).print_shrink_to_fit: false
     print.printer_Brother_HL-2140_series_(Copy_1).print_to_file: false
     print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_bottom: 0
     print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_left: 0
     print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_right: 0
     print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_top: 0
     print.printer_Brother_HL-L2340D_series.print_bgcolor: false
     print.printer_Brother_HL-L2340D_series.print_bgimages: false
     print.printer_Brother_HL-L2340D_series.print_colorspace:
     print.printer_Brother_HL-L2340D_series.print_command:
     print.printer_Brother_HL-L2340D_series.print_downloadfonts: false
     print.printer_Brother_HL-L2340D_series.print_duplex: 1515870810
     print.printer_Brother_HL-L2340D_series.print_edge_bottom: 0
     print.printer_Brother_HL-L2340D_series.print_edge_left: 0
     print.printer_Brother_HL-L2340D_series.print_edge_right: 0
     print.printer_Brother_HL-L2340D_series.print_edge_top: 0
     print.printer_Brother_HL-L2340D_series.print_evenpages: true
     print.printer_Brother_HL-L2340D_series.print_footercenter:
     print.printer_Brother_HL-L2340D_series.print_footerleft: &PT
     print.printer_Brother_HL-L2340D_series.print_footerright: &D
     print.printer_Brother_HL-L2340D_series.print_headercenter:
     print.printer_Brother_HL-L2340D_series.print_headerleft: &T
     print.printer_Brother_HL-L2340D_series.print_headerright: &U
     print.printer_Brother_HL-L2340D_series.print_in_color: true
     print.printer_Brother_HL-L2340D_series.print_margin_bottom: 0.5
     print.printer_Brother_HL-L2340D_series.print_margin_left: 0.5
     print.printer_Brother_HL-L2340D_series.print_margin_right: 0.5
     print.printer_Brother_HL-L2340D_series.print_margin_top: 0.5
     print.printer_Brother_HL-L2340D_series.print_oddpages: true
     print.printer_Brother_HL-L2340D_series.print_orientation: 0
     print.printer_Brother_HL-L2340D_series.print_page_delay: 50
     print.printer_Brother_HL-L2340D_series.print_paper_data: 1
     print.printer_Brother_HL-L2340D_series.print_paper_height: 11.00
     print.printer_Brother_HL-L2340D_series.print_paper_name:
     print.printer_Brother_HL-L2340D_series.print_paper_size_type: 0

Thank you. Here's Troubleshooting: Application Basics Name: Thunderbird Version: 38.2.0 User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.2.0 Profile Folder: Show Folder (Local drive) Application Build ID: 20150813074416 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account2: INCOMING: account2, , (pop3) mail.korunaturals.com:110, alwaysSTARTTLS, passwordCleartext OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true account3: INCOMING: account3, , (pop3) mail.korunaturals.com:110, plain, passwordCleartext OUTGOING: smtp.kiwimportsusa.com:25, alwaysSTARTTLS, passwordCleartext, true account4: INCOMING: account4, , (pop3) mail.korunaturals.com:110, plain, passwordCleartext OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true account5: INCOMING: account5, , (pop3) mail.korunaturals.com:110, plain, passwordCleartext OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true account6: INCOMING: account6, , (pop3) pop-server.nc.rr.com:110, plain, passwordCleartext OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true account8: INCOMING: account8, , (imap) mail.kiwimportsusa.com:143, alwaysSTARTTLS, passwordCleartext OUTGOING: mail.kiwimportsusa.com:26, alwaysSTARTTLS, passwordCleartext, true account9: INCOMING: account9, , (pop3) pop.kiwimportsusa.com:110, alwaysSTARTTLS, passwordCleartext OUTGOING: mail.korunaturals.com:25, plain, passwordCleartext, true Crash Reports http://crash-stats.mozilla.com/report/index/bp-9ee022a4-0888-4643-80f4-9b26a2150729 (7/29/2015) http://crash-stats.mozilla.com/report/index/bp-85c0eee5-0bfb-4a5f-8f75-5b89c2140617 (6/17/2014) http://crash-stats.mozilla.com/report/index/bp-4c99f874-c5e1-4596-a582-ef29c2140524 (5/24/2014) http://crash-stats.mozilla.com/report/index/bp-0c7adf0d-8196-4621-b841-d06342140320 (3/20/2014) Extensions CompactHeader, 2.1.0, false, {58D4392A-842E-11DE-B51A-C7B855D89593} Lightning, 4.0.2, false, {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name: Value accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.2.0 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.blacklist.direct2d: 3 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 0f457967-2d05-4983-af22-e1693cbed13 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false… network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1439910428 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 167772160 plugin.importedState: true plugin.state.flash: 0 print.print_printer: PDFCreator print.printer_Brother_HL-2140_series_(Copy_1).print_bgcolor: false print.printer_Brother_HL-2140_series_(Copy_1).print_bgimages: false print.printer_Brother_HL-2140_series_(Copy_1).print_command: print.printer_Brother_HL-2140_series_(Copy_1).print_downloadfonts: false print.printer_Brother_HL-2140_series_(Copy_1).print_edge_bottom: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_edge_left: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_edge_right: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_edge_top: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_evenpages: true print.printer_Brother_HL-2140_series_(Copy_1).print_footercenter: print.printer_Brother_HL-2140_series_(Copy_1).print_footerleft: &PT print.printer_Brother_HL-2140_series_(Copy_1).print_footerright: print.printer_Brother_HL-2140_series_(Copy_1).print_headercenter: print.printer_Brother_HL-2140_series_(Copy_1).print_headerleft: &T print.printer_Brother_HL-2140_series_(Copy_1).print_headerright: print.printer_Brother_HL-2140_series_(Copy_1).print_in_color: true print.printer_Brother_HL-2140_series_(Copy_1).print_margin_bottom: 0.5 print.printer_Brother_HL-2140_series_(Copy_1).print_margin_left: 0.5 print.printer_Brother_HL-2140_series_(Copy_1).print_margin_right: 0.5 print.printer_Brother_HL-2140_series_(Copy_1).print_margin_top: 0.5 print.printer_Brother_HL-2140_series_(Copy_1).print_oddpages: true print.printer_Brother_HL-2140_series_(Copy_1).print_orientation: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_pagedelay: 500 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_data: 1 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_height: 11.00 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_size: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_size_type: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_size_unit: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_paper_width: 8.50 print.printer_Brother_HL-2140_series_(Copy_1).print_reversed: false print.printer_Brother_HL-2140_series_(Copy_1).print_scaling: 0.90 print.printer_Brother_HL-2140_series_(Copy_1).print_shrink_to_fit: false print.printer_Brother_HL-2140_series_(Copy_1).print_to_file: false print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_bottom: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_left: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_right: 0 print.printer_Brother_HL-2140_series_(Copy_1).print_unwriteable_margin_top: 0 print.printer_Brother_HL-L2340D_series.print_bgcolor: false print.printer_Brother_HL-L2340D_series.print_bgimages: false print.printer_Brother_HL-L2340D_series.print_colorspace: print.printer_Brother_HL-L2340D_series.print_command: print.printer_Brother_HL-L2340D_series.print_downloadfonts: false print.printer_Brother_HL-L2340D_series.print_duplex: 1515870810 print.printer_Brother_HL-L2340D_series.print_edge_bottom: 0 print.printer_Brother_HL-L2340D_series.print_edge_left: 0 print.printer_Brother_HL-L2340D_series.print_edge_right: 0 print.printer_Brother_HL-L2340D_series.print_edge_top: 0 print.printer_Brother_HL-L2340D_series.print_evenpages: true print.printer_Brother_HL-L2340D_series.print_footercenter: print.printer_Brother_HL-L2340D_series.print_footerleft: &PT print.printer_Brother_HL-L2340D_series.print_footerright: &D print.printer_Brother_HL-L2340D_series.print_headercenter: print.printer_Brother_HL-L2340D_series.print_headerleft: &T print.printer_Brother_HL-L2340D_series.print_headerright: &U print.printer_Brother_HL-L2340D_series.print_in_color: true print.printer_Brother_HL-L2340D_series.print_margin_bottom: 0.5 print.printer_Brother_HL-L2340D_series.print_margin_left: 0.5 print.printer_Brother_HL-L2340D_series.print_margin_right: 0.5 print.printer_Brother_HL-L2340D_series.print_margin_top: 0.5 print.printer_Brother_HL-L2340D_series.print_oddpages: true print.printer_Brother_HL-L2340D_series.print_orientation: 0 print.printer_Brother_HL-L2340D_series.print_page_delay: 50 print.printer_Brother_HL-L2340D_series.print_paper_data: 1 print.printer_Brother_HL-L2340D_series.print_paper_height: 11.00 print.printer_Brother_HL-L2340D_series.print_paper_name: print.printer_Brother_HL-L2340D_series.print_paper_size_type: 0

Answer 5 · 2015-08-18 06:53:40

pscolnik Lastnik vprašanja

18. 08. 15, 10:20

Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)? NO

   Do you use anti-virus and firewall software? What is the version?

Webroot 9.01.35

   Who is the email provider?

Roadrunner and Bluehost

   Who is the internet provider?

Bluehost

   What is the exact error message?

Can't see the emails, just the accounts and folder names on the left, but emails don't display

   What steps did you take right before this happened?

update Thunderbird

Answer 6 · 2015-08-18 06:53:40

pscolnik Lastnik vprašanja

18. 08. 15, 22:35

Compacting the Inbox did the trick. I guess I have too many emails in the Inbox folder. Thank you!

Answer 7 · 2015-08-18 06:53:40

pscolnik Lastnik vprašanja

20. 08. 15, 01:44

Problem is back. It only works on safe mode with everything disabled. This error appears on the console: Timestamp: 8/20/2015 11:23:06 AM Error: DEPRECATION WARNING: Encoding to non-UTF-8 values is obsolete You may find more details about this deprecation at: http://bugzilla.mozilla.org/show_bug.cgi?id=790855 resource://gre/components/mimeJSComponents.js 438 MimeConverter.prototype.encodeMimePartIIStr_UTF8 null 0 null

Source File: resource://gre/modules/Deprecated.jsm Line: 79

Answer 8 · 2015-08-18 06:53:40

Wayne Mery

Moderator
Top 10 Contributor

11. 10. 15, 11:04

Izbrana rešitev

pscolnik,

You were usng the Lightning/calendar addon at the time. Are you still using it?

Answer 9 · 2015-08-18 06:53:40

bill02888

25. 10. 15, 07:45

I'm having the same problem. When I start Thunderbird in safe mode everything looks very normal. I'm running: Windows 10, Kaspersky Internet Security 16.0.0.614(c), Internet provider is Charter, most emails are at hotmail.com but I've got a few non-hotmail addresses set up too. Help?

Diagnostics are as follows (was captured in TB safe mode):

 Application Basics

   Name: Thunderbird
   Version: 38.3.0
   User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.3.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20150928051427
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account5:
     INCOMING: account5, , (pop3) pop.east.cox.net:110, plain, passwordCleartext
     OUTGOING: smtp.east.cox.net:25, plain, none, true

   account7:
     INCOMING: account7, , (pop3) pop3.live.com:995, SSL, passwordCleartext
     OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true

   account8:
     INCOMING: account8, , (pop3) pop3.live.com:995, SSL, passwordCleartext
     OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true

   account9:
     INCOMING: account9, , (pop3) pop3.live.com:995, SSL, passwordCleartext
     OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true

 Crash Reports

 Extensions
   Lightning, 4.0.3.1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}

 Important Modified Preferences

   Name: Value

     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 25600
     browser.cache.disk.smart_size.enabled: false
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.3.0
     font.internaluseonly.changed: true
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.direct3d.last_used_feature_level_idx: 0
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 857e3c48-5c2a-4c5b-a574-7ac2677e395
     mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"21"},"attachmentCol":{"visible":fals…
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1445707552
     places.history.expiration.transient_current_max_pages: 104858
     places.history.expiration.transient_optimal_database_size: 113165025
     plugin.importedState: true
     plugin.state.npdeployjava: 0
     print.print_printer: Epson Stylus COLOR 900 ESC/P 2
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_bgcolor: false
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_bgimages: false
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_command:
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_downloadfonts: true
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_evenpages: true
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_footercenter:
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_footerleft: &PT
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_footerright: &D
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_headercenter:
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_headerleft: &T
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_headerright: &U
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_in_color: true
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_bottom: 0.5
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_left: 0.5
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_right: 0.5
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_top: 0.5
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_oddpages: true
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_orientation: 0
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_pagedelay: 500
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_data: 1
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_height: 11.00
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_size: 2097267
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_size_type: 0
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_size_unit: 0
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_width: 8.50
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_reversed: false
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_scaling: 0.70
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_shrink_to_fit: false
     print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_to_file: false

 Graphics

     Adapter Description: AMD Radeon HD 7540D
     Vendor ID: 0x1002
     Device ID: 0x9991
     Adapter RAM: 768
     Adapter Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
     Driver Version: 15.201.1151.0
     Driver Date: 8-21-2015
     Direct2D Enabled: false
     DirectWrite Enabled: false (10.0.10240.16430)
     ClearType Parameters: ClearType parameters not found
     WebGL Renderer: false
     GPU Accelerated Windows: 0

     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 1
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.10.8
     4.10.8

     NSS
     3.19.2 Basic ECC
     3.19.2 Basic ECC

     NSS Util
     3.19.2
     3.19.2

     NSS SSL
     3.19.2 Basic ECC
     3.19.2 Basic ECC

     NSS S/MIME
     3.19.2 Basic ECC
     3.19.2 Basic ECC

I'm having the same problem. When I start Thunderbird in safe mode everything looks very normal. I'm running: Windows 10, Kaspersky Internet Security 16.0.0.614(c), Internet provider is Charter, most emails are at hotmail.com but I've got a few non-hotmail addresses set up too. Help? Diagnostics are as follows (was captured in TB safe mode): Application Basics Name: Thunderbird Version: 38.3.0 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.3.0 Profile Folder: Show Folder (Local drive) Application Build ID: 20150928051427 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account5: INCOMING: account5, , (pop3) pop.east.cox.net:110, plain, passwordCleartext OUTGOING: smtp.east.cox.net:25, plain, none, true account7: INCOMING: account7, , (pop3) pop3.live.com:995, SSL, passwordCleartext OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true account8: INCOMING: account8, , (pop3) pop3.live.com:995, SSL, passwordCleartext OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true account9: INCOMING: account9, , (pop3) pop3.live.com:995, SSL, passwordCleartext OUTGOING: smtp.live.com:587, alwaysSTARTTLS, passwordCleartext, true Crash Reports Extensions Lightning, 4.0.3.1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name: Value accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 25600 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.3.0 font.internaluseonly.changed: true font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 857e3c48-5c2a-4c5b-a574-7ac2677e395 mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"21"},"attachmentCol":{"visible":fals… network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1445707552 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 113165025 plugin.importedState: true plugin.state.npdeployjava: 0 print.print_printer: Epson Stylus COLOR 900 ESC/P 2 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_bgcolor: false print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_bgimages: false print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_command: print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_downloadfonts: true print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_evenpages: true print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_footercenter: print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_footerleft: &PT print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_footerright: &D print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_headercenter: print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_headerleft: &T print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_headerright: &U print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_in_color: true print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_bottom: 0.5 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_left: 0.5 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_right: 0.5 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_margin_top: 0.5 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_oddpages: true print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_orientation: 0 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_pagedelay: 500 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_data: 1 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_height: 11.00 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_size: 2097267 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_size_type: 0 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_size_unit: 0 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_paper_width: 8.50 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_reversed: false print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_scaling: 0.70 print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_shrink_to_fit: false print.printer_Epson_Stylus_COLOR_900_ESC/P_2.print_to_file: false Graphics Adapter Description: AMD Radeon HD 7540D Vendor ID: 0x1002 Device ID: 0x9991 Adapter RAM: 768 Adapter Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Driver Version: 15.201.1151.0 Driver Date: 8-21-2015 Direct2D Enabled: false DirectWrite Enabled: false (10.0.10240.16430) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0 AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo JavaScript Incremental GC: 1 Accessibility Activated: 1 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.10.8 4.10.8 NSS 3.19.2 Basic ECC 3.19.2 Basic ECC NSS Util 3.19.2 3.19.2 NSS SSL 3.19.2 Basic ECC 3.19.2 Basic ECC NSS S/MIME 3.19.2 Basic ECC 3.19.2 Basic ECC

Answer 10 · 2015-08-18 06:53:40

Wayne Mery

Moderator
Top 10 Contributor

25. 10. 15, 14:42

bill02888 said

I'm having the same problem. When I start Thunderbird in safe mode everything looks very normal. I'm running: Windows 10, Kaspersky Internet Security 16.0.0.614(c), Internet provider is Charter, most emails are at hotmail.com but I've got a few non-hotmail addresses set up too. Help?

So you only see the folder list on the left panel? What happens if you *remove* the calendar addon 4.0.3.1 that you have installed?

Answer 11 · 2015-08-18 06:53:40

bill02888

26. 10. 15, 08:45

I had success by starting Thunderbird in safe mode, putting a check mark next to "Disable all add-ons", then clicking Make Changes and Restart. Everything has been perfect since!

I wonder if part of the issue is that I've had Thunderbird installed "forever" (shortly after Eudora's final release) and probably have some very old settings floating around.

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updated to 38.2.0 and now I can't see messages. I can only see the folder list on the left panel.

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updated to 38.2.0 and now I can't see messages. I can only see the folder list on the left panel.

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