Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

I can connect on the Firefox Sync webpage, I have my Recovery key too but I can't connect or update the Recovery key inside Firefox!

  • 2 odpovede
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Noctam

Noctam
Noctam
more options

Hi, the hard drive of my Macbook just crashed and I sadly didn't save my bookmarks before it happen.

I was using Firefox Sync since months though so I hope it's not lost.

So after a fresh install of Mac OS X 10.6.8 and a fresh install of Firefox, I tried to launch Firefox Sync, I entered my username, my password and my Recovery key and at this moment Firefox says that "the key is wrong", I then tried to update the key but after entering my key when i click on updating the key, nothing happen.

Then I tried to connect on the Firefox Sync webpage and it works... but that doesn't help me at all!

Can someone give me a hand with that?

Thanks a lot.

Hi, the hard drive of my Macbook just crashed and I sadly didn't save my bookmarks before it happen. I was using Firefox Sync since months though so I hope it's not lost. So after a fresh install of Mac OS X 10.6.8 and a fresh install of Firefox, I tried to launch Firefox Sync, I entered my username, my password and my Recovery key and at this moment Firefox says that "the key is wrong", I then tried to update the key but after entering my key when i click on updating the key, nothing happen. Then I tried to connect on the Firefox Sync webpage and it works... but that doesn't help me at all! Can someone give me a hand with that? Thanks a lot.

Vybrané riešenie

Note that you shouldn't try to update the Sync (i.e. generate a new Sync key) as that will remove all data stored on the Sync server.

Are you sure that you have the correct 26-character Sync key for that account (account name is email address)?

You can try to enter the sync key without the '-' separators as one lowercase 26-character string.

Can you connect to your sync account?

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vybrané riešenie

Note that you shouldn't try to update the Sync (i.e. generate a new Sync key) as that will remove all data stored on the Sync server.

Are you sure that you have the correct 26-character Sync key for that account (account name is email address)?

You can try to enter the sync key without the '-' separators as one lowercase 26-character string.

Can you connect to your sync account?

Noctam
Noctam Autor otázky
more options

I just realized that I updated the Sync so everything is lost...

Thank you anyway cor-el.