We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

mozilla will not uninstall and when going to help.exe it will not open. what else can you suggest.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by user633449

ellenge50
ellenge50
more options

I go the control panel to uninstall both mozilla and mozilla maintenance and will not uninstall and went to help.exe and it will not open.

I go the control panel to uninstall both mozilla and mozilla maintenance and will not uninstall and went to help.exe and it will not open.

All Replies (1)

user633449
user633449
more options

Are you trying to uninstall Firefox to fix something, or to fully remove it from your PC? If you try to go to www.getfirefox.com, download and install the new version of Firefox, then go to uninstall (If that is what you want to do, if you are just having a problem with firefox I can help you with that), does that work?