Firefox crashes
Every time I try to open Firefox, I get the following pop-up: "We're Sorry
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report."
I have tried restarting my computer and the same thing happens.
Chosen solution
Try to update to the latest Firefox 10.0.1 version.
You can find the latest Firefox release in all languages and for all Operating Systems here:
- Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html
All Replies (4)
Hey lmk727,
Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.
There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.
Hopefully this helps!
I can't even get it to open in safe mode. When I hold down shift, nothing happens.
I had the same issue after my 2/10/12 update.
Chosen Solution
Try to update to the latest Firefox 10.0.1 version.
You can find the latest Firefox release in all languages and for all Operating Systems here:
- Firefox 10.0.x: http://www.mozilla.org/en-US/firefox/all.html