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my iWeb link is not letting me in without an autorization and Apple support said need to clear something up with firefox

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

cheridunn
cheridunn
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i designed an iWeb page. I accidentally published on Privacy. I unchecked it and published it. I also edit deleted it. It works fine on Safari and on my cell phone but I keep getting locked out on Firefox on my computer. How can I clear this up so I can just put in the url and get the site? Other people can access the site, just not me. Thank you

i designed an iWeb page. I accidentally published on Privacy. I unchecked it and published it. I also edit deleted it. It works fine on Safari and on my cell phone but I keep getting locked out on Firefox on my computer. How can I clear this up so I can just put in the url and get the site? Other people can access the site, just not me. Thank you

All Replies (2)

Tim
Tim
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Hi there,

Have you tried clearing your browser cache? How to clear the Firefox cache

What happens when you try and access it? Is there any error message? Can you post a screenshot to help identify the cause.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"