We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After Update will not quite re-checkin for update and reloading firefox update page. (cleared all and issue persists).

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Prelot

more options

Firefox updated as I wanted. Now every I reopen the application is goes through the loading/updating screen before opening Firefox. When it does open the Firefox Update page loads. I've have cleared out everything (cache, logins, history, etc.) It will not stop. I hesitate uninstalling and re-installing as it doesn't always re-import past settings, bookmarks, etc. Love this browser and all the software you provide.

Firefox updated as I wanted. Now every I reopen the application is goes through the loading/updating screen before opening Firefox. When it does open the Firefox Update page loads. I've have cleared out everything (cache, logins, history, etc.) It will not stop. I hesitate uninstalling and re-installing as it doesn't always re-import past settings, bookmarks, etc. Love this browser and all the software you provide.

Chosen solution

Hi Prelot,

You should look at this article about that specific issue and the article Preferences not saved. It might be a pref.js issue. These should give you all the information you need!

If that doesn't work:

  1. Type about:config in the address bar
  2. Click I'll be careful, I promise if prompted
  3. In the Filter input field type startup
  4. Double click on startup.homepage_override_url
  5. Delete the text string and click OK
  6. Close Firefox and reopen the window to verify that it has worked.

Hopefully this helps!

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Hi Prelot,

You should look at this article about that specific issue and the article Preferences not saved. It might be a pref.js issue. These should give you all the information you need!

If that doesn't work:

  1. Type about:config in the address bar
  2. Click I'll be careful, I promise if prompted
  3. In the Filter input field type startup
  4. Double click on startup.homepage_override_url
  5. Delete the text string and click OK
  6. Close Firefox and reopen the window to verify that it has worked.

Hopefully this helps!

more options

kk that seems to have done it. Gonna look more into this addon updating thing (hard to screen cap this haha loads fast). Otherwise thank you Matt for the help. Happy New Year.