We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I picked the wrong option on a download and now I cant open any download. Can you help?

blndaries4444
blndaries4444
more options

When trying to download a document, a window opened asking me how I wanted to open the download, I chose the wrong option and ALSO chose to check the box "do this always"; well, I need to change the option to Microsoft office word, but I cannot find the area I need to go to to fix it. Please help. Thank you.

When trying to download a document, a window opened asking me how I wanted to open the download, I chose the wrong option and ALSO chose to check the box "do this always"; well, I need to change the option to Microsoft office word, but I cannot find the area I need to go to to fix it. Please help. Thank you.

Chosen solution

Hello, it's actually simple fix, easier than you might think. See referencing support article

Manage file types and download actions in Firefox

Read this answer in context 👍 0

All Replies (2)

Donnie
Donnie
more options

Chosen Solution

Hello, it's actually simple fix, easier than you might think. See referencing support article

Manage file types and download actions in Firefox

blndaries4444
blndaries4444 Question owner
more options

Thank you. It was very easy. I left feedback too!