Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Issue with Firefox 4.0.1 compatibility with HP SWP 4.6

more options

Have Windows XP, Firefox 4.0.10, HP Smart Web Printing 4.6. Firefox has disabled this add-on as "not compatible". Printer works but not with SWP features. HP site says it is compatible with Firefox 3.5 but no mention of later versions. SWP icon is present & enabled for IE8. I've been using Firefox more lately and prefer to continue but lack of this feature makes it convenient.

Have Windows XP, Firefox 4.0.10, HP Smart Web Printing 4.6. Firefox has disabled this add-on as "not compatible". Printer works but not with SWP features. HP site says it is compatible with Firefox 3.5 but no mention of later versions. SWP icon is present & enabled for IE8. I've been using Firefox more lately and prefer to continue but lack of this feature makes it convenient.

All Replies (1)

more options

Apparently HP has stopped updating that application for Firefox. It wasn't available for Firefox 3.6 last year and now - not for 4.0 either.