Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

custom persona

  • 7 replies
  • 17 have this problem
  • 5 views
  • Last reply by phsu48

more options

After following the detials on this pages http://www.getpersonas.com/en-US/demo_create.. i made my own persona.. My header file size is 54kb and footer is 146kb It shows up when i test the persona. It shows in my recently selected. It just will not apply and stay showing

After following the detials on this pages http://www.getpersonas.com/en-US/demo_create.. i made my own persona.. My header file size is 54kb and footer is 146kb It shows up when i test the persona. It shows in my recently selected. It just will not apply and stay showing

All Replies (7)

more options

What are the dimensions of that persona?

Are you using the Personas Plus extension?

more options

Header size is 3000 by 200 and footer 3000 by 100 Yes i'm using personas plus extension

Added the persona / footer that i'm try to use

more options

I have same problem header 3000x200, footer 3000x100, both under 40KB, on Custom Persona Plus extension, Firefox 4.0, Windows 7 Premium. Header & footer both show OK on Custom Persona page, but footer disappears when I click OK on that page.

more options

Firefox 4 doesn't have a status bar anymore, so unless you have the Add-ons bar or Find bar visible then you won't see a footer in Firefox 4.

more options

Ah, I mis-typed. It is not the footer that disappeared (yes, I have add-on bar), it is the persona footer that disappeared. Status bar is showing a white bar (w/Custom Persona icon, etc) and not the Persona footer image.

more options

Does it work if you disable the Personas Plus extension?

more options

Worked when I followed the steps in Q738829. Thank you.