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Firefox homepage is frozen to a web site about:blank and page update or bookmarks don't work?

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  • 9 have this problem
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  • Last reply by jmullen

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I believe that I have a homepage hijack problem? I have Macafee installed and running but I didn't receive any security warnings. This problem only involves firefox and not internet explorer or chrome. I have run virus scans from macafee and spybot and reinstalled firefox several times but still get lock into a homepage called about:blank

I believe that I have a homepage hijack problem? I have Macafee installed and running but I didn't receive any security warnings. This problem only involves firefox and not internet explorer or chrome. I have run virus scans from macafee and spybot and reinstalled firefox several times but still get lock into a homepage called about:blank

Modified by jmullen

All Replies (2)

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Hello.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/How+to+set+the+home+page

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I have tried this but it doesn't correct the problem. Even when I make these changes firefox still goes to the black page About:blank and all features of firefox are frozen. I have done a google search on about:blank which is called a homepage hijack virus or some type of spyware?