Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I CAN'T RETRIEVE MY UPDATE

more options

On 2/5/10 I was in the process of downloading an update for Firefox Version 1.5.0.12 (2007050813).

The download got corrupted while downloading, and the update failed. No reason was given.

I can't get Firefox to try to find the update again, and download it. I even have it set up to automatically search for updates. It isn't doing that, either.

I can't even get Firefox Setup to run again.

I scanned my computer for viruses and spyware, and nothing was found.

My computer runs on Windows Millennium.

How do I fix all this?

Thanks for your time, and assistance.

On 2/5/10 I was in the process of downloading an update for Firefox Version 1.5.0.12 (2007050813). The download got corrupted while downloading, and the update failed. No reason was given. I can't get Firefox to try to find the update again, and download it. I even have it set up to automatically search for updates. It isn't doing that, either. I can't even get Firefox Setup to run again. I scanned my computer for viruses and spyware, and nothing was found. My computer runs on Windows Millennium. How do I fix all this? Thanks for your time, and assistance.

All Replies (1)

more options

WinME is not supported by Firefox any longer and updates for old versions like that were turned off years ago.

Firefox 2.0.0.20 is that last version of Firefox that works with ME, you can get it here: ftp://ftp.mozilla.org/pub/firefox/releases/2.0.0.20/win32/en-US/

Install it over your current installation.