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Saving to Sent folder on IMAP failing on separate email addresses on separate domains

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Hope you can help I am getting repeated failures on Thunderbird 128.4.3esr (64-bit) Saving to Sent folder using IMAP the failures happen repeatedly on separate email addresses on separate domains

Luckily I have the option to SAVE each email to Local - Root directory/Sent-{email_address)

Sometime Thunderbird crashes and generates a Log file which gets sent to Support

Otherwise I have to re-start Thunderbird to get it to save again (Saving to Sent IMPA folder) Computer is Win10 The only add on is the British English Dictionary (Darmouth) from the Thunderbird Add ons

This is the latest Error Log from the error Console application

21:31:35.947 1734471095947 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons 21:31:39.072 readUpdateConfig: Unable to read app update configuration file. Exception: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]

   getConfigFilePath resource://gre/modules/UpdateUtils.sys.mjs:154
   readUpdateConfig resource://gre/modules/UpdateUtils.sys.mjs:839

UpdateUtils.sys.mjs:865:15 21:31:39.074 readUpdateConfig: Unable to read app update configuration file. Exception: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]

   getConfigFilePath resource://gre/modules/UpdateUtils.sys.mjs:154
   readUpdateConfig resource://gre/modules/UpdateUtils.sys.mjs:839

UpdateUtils.sys.mjs:865:15 21:31:39.845 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.sys.mjs:28 21:31:39.846 Uncaught NS_ERROR_XPC_GS_RETURNED_FAILURE: ServiceManager::GetService returned failure code:

   showWhatsNewPage chrome://messenger/content/specialTabs.js:1034
   openSpecialTabsOnStartup chrome://messenger/content/specialTabs.js:740
   onLoad chrome://messenger/content/messenger.js:174

specialTabs.js:1034 21:31:40.079 1734471100079 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 21:31:40.080 1734471100080 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled 21:32:36.901 1734471156901 Toolkit.Telemetry WARN TelemetryController::_delayedInitTask - saveUninstallPing failed: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/TelemetryStorage.sys.mjs :: getUninstallPingPath :: line 112" data: no] Stack trace: getUninstallPingPath()@resource://gre/modules/TelemetryStorage.sys.mjs:112 removeUninstallPings()@resource://gre/modules/TelemetryStorage.sys.mjs:2035 saveUninstallPing()@resource://gre/modules/TelemetryStorage.sys.mjs:2022 saveUninstallPing()@resource://gre/modules/TelemetryStorage.sys.mjs:368 saveUninstallPing()@resource://gre/modules/TelemetryControllerParent.sys.mjs:738 setupTelemetry/this._delayedInitTask<()@resource://gre/modules/TelemetryControllerParent.sys.mjs:887 21:38:37.691 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.sys.mjs:28 21:38:38.629 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.sys.mjs:28 21:38:38.629 NS_ERROR_XPC_GS_RETURNED_FAILURE: ServiceManager::GetService returned failure code:

   defineLazyServiceGetter resource://gre/modules/XPCOMUtils.sys.mjs:140
   updateIsAtLeastAsOldAsReadyUpdate resource://gre/modules/UpdateService.sys.mjs:1963
   #selectUpdate resource://gre/modules/UpdateService.sys.mjs:3639
   selectUpdate resource://gre/modules/UpdateService.sys.mjs:3775

AppUpdater.sys.mjs:149:17 21:43:29.176 Unknown property '-moz-border-radius'. Declaration dropped. codemirror.css:244:22

Hope you can help I am getting repeated failures on Thunderbird 128.4.3esr (64-bit) Saving to Sent folder using IMAP the failures happen repeatedly on separate email addresses on separate domains Luckily I have the option to SAVE each email to Local - Root directory/Sent-{email_address) Sometime Thunderbird crashes and generates a Log file which gets sent to Support Otherwise I have to re-start Thunderbird to get it to save again (Saving to Sent IMPA folder) Computer is Win10 The only add on is the British English Dictionary (Darmouth) from the Thunderbird Add ons This is the latest Error Log from the error Console application 21:31:35.947 1734471095947 addons.xpi WARN Checking C:\Program Files\Mozilla Thunderbird\distribution\extensions for addons 21:31:39.072 readUpdateConfig: Unable to read app update configuration file. Exception: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] getConfigFilePath resource://gre/modules/UpdateUtils.sys.mjs:154 readUpdateConfig resource://gre/modules/UpdateUtils.sys.mjs:839 UpdateUtils.sys.mjs:865:15 21:31:39.074 readUpdateConfig: Unable to read app update configuration file. Exception: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] getConfigFilePath resource://gre/modules/UpdateUtils.sys.mjs:154 readUpdateConfig resource://gre/modules/UpdateUtils.sys.mjs:839 UpdateUtils.sys.mjs:865:15 21:31:39.845 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.sys.mjs:28 21:31:39.846 Uncaught NS_ERROR_XPC_GS_RETURNED_FAILURE: ServiceManager::GetService returned failure code: showWhatsNewPage chrome://messenger/content/specialTabs.js:1034 openSpecialTabsOnStartup chrome://messenger/content/specialTabs.js:740 onLoad chrome://messenger/content/messenger.js:174 specialTabs.js:1034 21:31:40.079 1734471100079 addons.xpi WARN Addon with ID thunderbird-compact-light@mozilla.org already installed, older version will be disabled 21:31:40.080 1734471100080 addons.xpi WARN Addon with ID thunderbird-compact-dark@mozilla.org already installed, older version will be disabled 21:32:36.901 1734471156901 Toolkit.Telemetry WARN TelemetryController::_delayedInitTask - saveUninstallPing failed: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/TelemetryStorage.sys.mjs :: getUninstallPingPath :: line 112" data: no] Stack trace: getUninstallPingPath()@resource://gre/modules/TelemetryStorage.sys.mjs:112 removeUninstallPings()@resource://gre/modules/TelemetryStorage.sys.mjs:2035 saveUninstallPing()@resource://gre/modules/TelemetryStorage.sys.mjs:2022 saveUninstallPing()@resource://gre/modules/TelemetryStorage.sys.mjs:368 saveUninstallPing()@resource://gre/modules/TelemetryControllerParent.sys.mjs:738 setupTelemetry/this._delayedInitTask<()@resource://gre/modules/TelemetryControllerParent.sys.mjs:887 21:38:37.691 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.sys.mjs:28 21:38:38.629 NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get] FileUtils.sys.mjs:28 21:38:38.629 NS_ERROR_XPC_GS_RETURNED_FAILURE: ServiceManager::GetService returned failure code: defineLazyServiceGetter resource://gre/modules/XPCOMUtils.sys.mjs:140 updateIsAtLeastAsOldAsReadyUpdate resource://gre/modules/UpdateService.sys.mjs:1963 #selectUpdate resource://gre/modules/UpdateService.sys.mjs:3639 selectUpdate resource://gre/modules/UpdateService.sys.mjs:3775 AppUpdater.sys.mjs:149:17 21:43:29.176 Unknown property '-moz-border-radius'. Declaration dropped. codemirror.css:244:22

All Replies (2)

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looks to me like you may well have an issue with an antivirus program. Have you added an exception for the Thunderbird profile folder to your antivirus. They tend to make a mess of many things.

If you sent mail is in gmail or outlook sent folders simply disable the function to save copies in Thunderbird and both these providers save copies of outgoing mail to the send folder and this can exacerbate antivurs issues as Thunderbird and the server both change the folder at about the same time.

Helpful?

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Hi Matt, thank you for the reply, I have double checked my Antiviruis program (ZoneAlarms) and I dont have any Antivirus Exception set, so I dont know where or how this got into the logs.

I dont use gmail or outlook, i have my own domain hosted on a commercial Linux email server, my work domain is also hosted on another commercial Linux email server. (with the same co above) In the UK

I really appreciate he help by the way.. MArk

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