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NordPass not functioning propery on newest FF version

  • 4 replies
  • 4 have this problem
  • 3 views
  • Last reply by cor-el

dlawren2
dlawren2
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With the latest version 112.0.2 NordPass stopped functioning properly. Will not autofill. This happens on all 3 of my computers 2 are windows 10 and a win 7). Other browsers (Edge. Brave etc) work fine. I have cloned backup of system disks. I booted from a backup drive, which has previous version of the browser. and NordPass works fine. I tried several troubleshooting steps: turned off all other extensions - complete uninstall of NordPass and did an install - lowered security protection - used CCleaner & Privazer to clean system after each step. Any help would be greatly appreciated. Firefox is is my default browser.

With the latest version 112.0.2 NordPass stopped functioning properly. Will not autofill. This happens on all 3 of my computers 2 are windows 10 and a win 7). Other browsers (Edge. Brave etc) work fine. I have cloned backup of system disks. I booted from a backup drive, which has previous version of the browser. and NordPass works fine. I tried several troubleshooting steps: turned off all other extensions - complete uninstall of NordPass and did an install - lowered security protection - used CCleaner & Privazer to clean system after each step. Any help would be greatly appreciated. Firefox is is my default browser.

All Replies (4)

Dropa
Dropa
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You need to contact NordPass support about their software issues with Firefox.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I guess the first step is to make sure the NordPass add-on is still enabled and, if you use private windows, allowed to run in private windows. You would do that on the Add-ons page at

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading. Then look for NordPass.

You also could consider removing and reinstalling the add-on -- the magical button on the Add-ons site should help with that:

https://addons.mozilla.org/firefox/addon/nordpass-password-manager/

dlawren2
dlawren2 Question owner
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I did all those steps and more before I submitted a get help request. As I noted, it works with the previous version of Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Any NordPass related messages in the Browser Console ?