Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Browser crashes at startup

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by AliceWyman

more options

I bought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoothly, suddenly it quits and showing crash alert. I reinstalled again and again, but it's not worked. I fed up with this issue. Please guide me to solve this. Previously I was using Mac with High Sierra OS. That time I haven't face this issue ever.

I bought a new system with latest OS Big Sur, I'm using Firefox v49.1 (required version) for my official purpose. So I installed this version in my Mac and it works smoothly, suddenly it quits and showing crash alert. I reinstalled again and again, but it's not worked. I fed up with this issue. Please guide me to solve this. Previously I was using Mac with High Sierra OS. That time I haven't face this issue ever.

All Replies (2)

more options

Hi

I strongly recommend updating to the most recent version of Firefox - the copy that you are using is about five years old and has had many updates since to fix security and stability issues.

more options

Duplicate of https://support.mozilla.org/en-US/questions/1341873 Browser crashes at startup