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can receive e-mail but can't send

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by christ1

sirchris99
sirchris99
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get error message An error occurred while sending mail: The mail server sent an incorrect greeting: Service not available.

get error message An error occurred while sending mail: The mail server sent an incorrect greeting: Service not available.

All Replies (2)

sirchris99
sirchris99 Question owner
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using Firefox 52.7.0 (32-bit)

SMTP settings - smtphm.sympatico.ca, port 587, STARTTLS , password authentication - can ping server successfully

- webmail on Bell site works, i.e. can send e-mail successfully

christ1
christ1
  • Top 25 Contributor
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using Firefox 52.7.0 (32-bit)

Really?

The mail server sent an incorrect greeting: Service not available.

This looks like a server problem. You should check with your email provider.