We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Saved passwords are missing in FF45

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by TcoUpLoad

TcoUpLoad
TcoUpLoad
more options

I have the last Firefox 45.0 and saved passwords are not showing. I can save new ones but they are not showing even the new ones, but if i went to a login that i have saved credentials they appear in the rights positions. Even is i click in "show passwords" button nothing happens. This issue starts from upgrading the last 44 version to 45 version of Firefox. First happens in windows 8.1 but i clean install windows 10, sync with FF accounts but this issue stays. How can I resolve this?

I have the last Firefox 45.0 and saved passwords are not showing. I can save new ones but they are not showing even the new ones, but if i went to a login that i have saved credentials they appear in the rights positions. Even is i click in "show passwords" button nothing happens. This issue starts from upgrading the last 44 version to 45 version of Firefox. First happens in windows 8.1 but i clean install windows 10, sync with FF accounts but this issue stays. How can I resolve this?

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Read this answer in context 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
TcoUpLoad
TcoUpLoad Question owner
more options

Thanks for the help. Was an extension Master Password+ that give me the issue... i remove it and all became normal again! It didn't warning that wasn't compatible with FF45 so i assume all ad-dons was ok.