We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

You Tube Videos not playing

  • 1 reply
  • 129 have this problem
  • 1 view
  • Last reply by FredMcD

drumrjg
drumrjg
more options

As of January 4, You Tube Videos no longer play. I have deactivated Adblockers and Gmail adblockers but the videos no longer play. The You Tube window does open and search for videos and they play in Chrome but no longer in Firefox. Has something changed?

As of January 4, You Tube Videos no longer play. I have deactivated Adblockers and Gmail adblockers but the videos no longer play. The You Tube window does open and search for videos and they play in Chrome but no longer in Firefox. Has something changed?

All Replies (1)

FredMcD
FredMcD
more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?