We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does email list fail to refresh?

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by Matt

more options

Sometimes when I switch from one folder to another the email list fails to refresh. If I move the mouse over the list in the new folder it will refresh but not always completely. Image 1 shows the CAD email folder displayed BUT the "Input" folder below it is selected. Image 2 shows what happens when the mouse is moved over the email list in the "Input" folder!

Sometimes when I switch from one folder to another the email list fails to refresh. If I move the mouse over the list in the new folder it will refresh but not always completely. Image 1 shows the CAD email folder displayed BUT the "Input" folder below it is selected. Image 2 shows what happens when the mouse is moved over the email list in the "Input" folder!
Attached screenshots

Chosen solution

I had some joy in disabling the hardware acceleration with this exact issue.

Tools menu (alt+T) > options > advanced> General in Thunderbird 38. Not using it yet, update.

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

I had some joy in disabling the hardware acceleration with this exact issue.

Tools menu (alt+T) > options > advanced> General in Thunderbird 38. Not using it yet, update.