We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

HOW DO YOU RESYNC?????????? "your information is backed up to our online database for safekeeping" P O S

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от decab

more options

My laptop fried and i had firefox sync setup to supposedly "back all my settings bookmarks for safe keeping" HOW do you resync all your information????????

i have lost ALL my saved passwords i have lost HUNDREDS of bookmarks

My laptop fried and i had firefox sync setup to supposedly "back all my settings bookmarks for safe keeping" HOW do you resync all your information???????? i have lost ALL my saved passwords i have lost HUNDREDS of bookmarks

Все ответы (2)

more options

Do you know the email address you used when you originally set up Sync?

Do you know the password for that account?

Do you have the Sync Key / Recovery Key?

You need all three to set up the new device with your current Sync account.

BTW, Sync isn't really intended as a backup media, it is designed to synchronize Firefox data across multiple devices.

more options

I know the password / email but i dont believe i have the other.

Well if that is all its meant for they should not say all your information is backed up securely