after i have downloaded firefox 9.1 and tried to open it, i get the sentence : it couldn't be prepared properly (default 0xc0150004) and the program does not run
after i have downloaded firefox 9.1 and tried to open it, i get the sentence : it couldn't be prepared properly (default 0xc0150004) and the programm does not run
Все ответы (5)
I couldn't find anything on the error text you posted but I did find lots of google hits on "The application failed to initialize properly" 0xc0150004. Is that the error?
In any case, did you try a clean reinstall of Firefox? If not, open the C:\Program Files folder and delete the Mozilla Firefox folder, if it's there. Next, go to mozilla.org/firefox click the green download button and install a new copy.
Изменено AliceWyman
A clean reinstall that AliceWyman suggest is the best option and try to temporarily disable any third party Anti-virus or firewall programs before download the new fresh version.
thank you
THANK YOU VERY MUCH FOR YOUR REPLY. I AM SORRY BUT THE PROBLEM DIDN'T GET SOLVED. I TRIED THREE TIMES TO DOWNLOAD THE NEW FRESH VERSION AND DISABLED TEMPORARILY THE FIREWALL OF THE WINDOWS AND YET I HAVE STILL THE SAME PROBLEM.
As a first step, open the C:\Program Files folder and delete the Mozilla Firefox folder, if it's there. Next, go to mozilla.org/firefox click the green Firefox download button and install a new copy.