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Firefox crashes

  • 2 ответа
  • 1 имеет эту проблему
  • 22 просмотра
  • Последний ответ от diannehatescomputers

diannehatescomputers
diannehatescomputers
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Can't open firefox since updating it.

AdapterDeviceID: 0x0a2e AdapterVendorID: 0x8086 Add-ons: e10srollout%40mozilla.org:3.05,firefox%40getpocket.com:1.0.5,aushelper%40mozilla.org:2.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:33.0.0,activity-stream%40mozilla.org:2017.11.07.1100-7f4e3634,shield-recipe-client%40mozilla.org:76.1,webcompat%40mozilla.org:2.0.1,onboarding%40mozilla.org:1.0,followonsearch%40mozilla.com:0.9.6 BuildID: 20181018182531 CrashTime: 1540835124 DOMIPCEnabled: 1 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1540404811 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 396 StartupCrash: 1 StartupTime: 1540835123 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20181018182531","version":"63.0","vendor":"Mozilla","displayVersion":"63.0","platformVersion":"63.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":69,"stepping":1,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2800,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.0.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0a2e","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":800,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"MacBookPro11,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","browser.search.widget.inNavBar":true},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 5:"Gecko_IOThread",6:"Timer",7:"Socket Thread",8:"JS Watchdog",9:"JS Helper",10:"JS Helper",11:"JS Helper",12:"JS Helper",16:"Cache2 I/O",17:"Cookie",18:"DOM Worker",18:"IPDL Background",33:"StreamTrans #18",20:"GMPThread",21:"Compositor",22:"VRListener",23:"ImgDecoder #1",24:"ImageIO", Throttleable: 1 UptimeTS: 1.01271525 Vendor: Mozilla Version: 63.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Can't open firefox since updating it. AdapterDeviceID: 0x0a2e AdapterVendorID: 0x8086 Add-ons: e10srollout%40mozilla.org:3.05,firefox%40getpocket.com:1.0.5,aushelper%40mozilla.org:2.0,formautofill%40mozilla.org:1.0,screenshots%40mozilla.org:33.0.0,activity-stream%40mozilla.org:2017.11.07.1100-7f4e3634,shield-recipe-client%40mozilla.org:76.1,webcompat%40mozilla.org:2.0.1,onboarding%40mozilla.org:1.0,followonsearch%40mozilla.com:0.9.6 BuildID: 20181018182531 CrashTime: 1540835124 DOMIPCEnabled: 1 EMCheckCompatibility: true Email: EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1540404811 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 396 StartupCrash: 1 StartupTime: 1540835123 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20181018182531","version":"63.0","vendor":"Mozilla","displayVersion":"63.0","platformVersion":"63.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":69,"stepping":1,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2800,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.0.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0a2e","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":800,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"MacBookPro11,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"US","browser.search.widget.inNavBar":true},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 5:"Gecko_IOThread",6:"Timer",7:"Socket Thread",8:"JS Watchdog",9:"JS Helper",10:"JS Helper",11:"JS Helper",12:"JS Helper",16:"Cache2 I/O",17:"Cookie",18:"DOM Worker",18:"IPDL Background",33:"StreamTrans #18",20:"GMPThread",21:"Compositor",22:"VRListener",23:"ImgDecoder #1",24:"ImageIO", Throttleable: 1 UptimeTS: 1.01271525 Vendor: Mozilla Version: 63.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Выбранное решение

hi dianne, it appears to be the same problem (and hopefully solution) as in https://support.mozilla.org/questions/1238157

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

philipp
philipp
  • Moderator
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Выбранное решение

hi dianne, it appears to be the same problem (and hopefully solution) as in https://support.mozilla.org/questions/1238157

diannehatescomputers
diannehatescomputers Задавший вопрос
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Thank you! I would never have figured that out.