We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

i have my password, but can't verify cuz i don't have access to my email

  • 2 ответа
  • 1 имеет эту проблему
  • 10 просмотров
  • Последний ответ от Shadow110

SoluS.2010
SoluS.2010
more options

I want to access my Firefox acc and i have the pass but i do not have access to my email so that i can verify my login. the reason that i can not do that is i've forgotten my pass and it is in my firefox acc.

so it is very important to access my Firefox account.

I want to access my Firefox acc and i have the pass but i do not have access to my email so that i can verify my login. the reason that i can not do that is i've forgotten my pass and it is in my firefox acc. so it is very important to access my Firefox account.

Все ответы (2)

Shadow110
Shadow110
more options

Hi, sorry that is not going to happen. Have your email provider reset your Password or open another account and apply again.

You can not gain access without a password due to security. We do not know who is asking for a password.

So have your email reset you password so you can access your email account.

Thanks for Contacting Mozilla Support.

Shadow110
Shadow110
more options

Hi, also you do not mention a 2nd device that you could access your password from. If this is for Sync and you do not have a 2nd device you are planning to Sync with such as a phone, laptop/tablet or 2nd computer, that is not what Sync is designed for. So if the above fits please do not bother going forward as Sync is not a Backup Service.

Thanks for Contacting Mozilla Support.

Изменено Shadow110