We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Since the update to Thunderbird 38.5, I no longer receive emails.

  • 2 ответа
  • 5 имеют эту проблему
  • 1 просмотр
  • Последний ответ от thundervoid

thundervoid
thundervoid
more options

After the automatic update to Thunderbird 38.5, I can send emails but not receive them. I have Windows 7 and a Comcast email address. I've disabled my Norton Security and still no luck. Thunderbird worked perfectly prior to the update. Any fixes out there? TIA.

After the automatic update to Thunderbird 38.5, I can send emails but not receive them. I have Windows 7 and a Comcast email address. I've disabled my Norton Security and still no luck. Thunderbird worked perfectly prior to the update. Any fixes out there? TIA.

Все ответы (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Norton lies about being disabled. Try windows safe mode and see if it suddenly works.

thundervoid
thundervoid Задавший вопрос
more options

Thanks for the quick response, Matt.

I rebooted Windows in safe mode and TB worked. then I rebooted in normal mode and TB worked! I'm not sure why. I had rebooted several times since it stopped working. I'm happy it's running. Thanks for your help.