Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I cannot get to 'general preferences' when I go to Firefox>Preferences

  • 1 ответ
  • 3 имеют эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

more options

When I go to Firefox>Preferences, the first thing to open up is General. But instead of it showing me the general preferences page, I get a page that says Choose your default search engine - with no response from any of the places to click. All of the fields are blank, so there's nothing to click, anyway. I can access the Search page, and that is all set up fine, as well as the others (Content, Applications, Privacy, etc.) If I click on, say, Content, then click General, it will not respond at all. It stays on the Content page. Any advice? Thanks!

When I go to Firefox>Preferences, the first thing to open up is General. But instead of it showing me the general preferences page, I get a page that says Choose your default search engine - with no response from any of the places to click. All of the fields are blank, so there's nothing to click, anyway. I can access the Search page, and that is all set up fine, as well as the others (Content, Applications, Privacy, etc.) If I click on, say, Content, then click General, it will not respond at all. It stays on the Content page. Any advice? Thanks!

Все ответы (1)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can toggle browser.preferences.inContent to false on the about:config page: page via a double-click to restore the standalone Options/Preferences window that you had in previous Firefox versions.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.