Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

When watching a video on Facebook ,etc, the video portion freezes and the sound keeps playing until I hover over it ...Same video works fine on Chrome?

  • 3 ответа
  • 4 имеют эту проблему
  • 2 просмотра
  • Последний ответ от freezingvideo

more options

When watching a video on Facebook ,etc, the video portion freezes and the sound keeps playing until I hover over it . I am using Wuindows 7. The video will restart when I hover it with pointer/mouse. The same video(s) works fine when using Chrome?

When watching a video on Facebook ,etc, the video portion freezes and the sound keeps playing until I hover over it . I am using Wuindows 7. The video will restart when I hover it with pointer/mouse. The same video(s) works fine when using Chrome?

Выбранное решение

This issue can possibly be caused by malware.


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

Прочитайте этот ответ в контексте 👍 3

Все ответы (3)

more options

Выбранное решение

This issue can possibly be caused by malware.


Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Your MindSpark toolbar is a well-known troublemaker. Google for information and third-party removal advice -

more options

freezingvideo said

When watching a video on Facebook ,etc, the video portion freezes and the sound keeps playing until I hover over it . I am using Wuindows 7. The video will restart when I hover it with pointer/mouse. The same video(s) works fine when using Chrome?

All set. Thanks!