We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I lost the top right side of my toolbar that had lastpass on it, now it only shows desktop backround

  • 3 răspunsuri
  • 1 are această problemă
  • 10 vizualizări
  • Ultimul răspuns de cor-el

more options

the whole top right side of toolbar is missing above the navigation toolbar

the whole top right side of toolbar is missing above the navigation toolbar

Toate răspunsurile (3)

more options

Could you check a couple things:

(1) Make sure the LastPass toolbar is "checked" in either of these places:

  • right-click a blank area of the tab bar
  • View menu > Toolbars (you can use Alt+v to open that menu)

(2) If necessary, use the Customize feature to see whether controls have moved to the wrong toolbar or have returned to the button palette/Customize dialog. The Customize feature is available from the above two menus.

Any luck?

more options

Sometimes the file that stores your toolbar customizations becomes corrupted. Although it is not practical to repair it, you can rename the file and customize from scratch. To do that:

Open your current Firefox settings (AKA Firefox profile) folder using

Help > Troubleshooting Information > "Show Folder" button

Switch back to Firefox and Exit

Pause while Firefox finishes its cleanup, then rename localstore.rdf to something like localstore.old

Restart Firefox. Hopefully now after customizing it will work normally.

more options

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

See also:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.