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Is it possible to restore access to Sync account by sync key only?

  • 5 răspunsuri
  • 3 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de silkphoenix

Elringus
Elringus
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I forgot the e-mail (username) of my sync account (or maybe I just misspelled it while registering). So now I have only the password and the sync key. Is it possible to regain access on my account somehow?

I forgot the e-mail (username) of my sync account (or maybe I just misspelled it while registering). So now I have only the password and the sync key. Is it possible to regain access on my account somehow?

Toate răspunsurile (5)

silkphoenix
silkphoenix
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When you go to: Tools > Options > Sync

Do you see your email address/user name on the top?

Elringus
Elringus Deținătorul întrebării
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Oh, I forgot to mention that I’m trying to do all this on another PC, and I don’t have access to the original Firefox files. So I’m unable to locate the username somewhere at my side.

silkphoenix
silkphoenix
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In your new PC, did you see an option like "Forgot my User Name"? in the "Manage Account" under the Sync Tab?

If not, I don't think it's possible to access your account unless you can get hold of your user name from your old PC.

Elringus
Elringus Deținătorul întrebării
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Nothing like this :( I saw options to reset password\generate new key, but nothing about username.

silkphoenix
silkphoenix
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I think you are out of luck, sorry.