Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

crash query

  • 4 răspunsuri
  • 10 au această problemă
  • 6 vizualizări
  • Ultimul răspuns de steveo888

more options

My Firefox seems to crash at least twice a day, here is the latest: fpserviceprovider.dll@0x1b40

My Firefox seems to crash at least twice a day, here is the latest: fpserviceprovider.dll@0x1b40

Toate răspunsurile (4)

more options

Without seeing the actual crash report this is just a guess. The fpserviceprovider.dll file is part of the FoxyProxy Video Utility, the crash may be caused by that utility. You can try uninstalling it to see if it stops the crashes.

For info fpserviceprovider.dll@0x1b40 is not the crash report ID, the crash report ID is a long series of letters and numbers similar to this:

12da013b-76ca-43bb-aa90-bc6cf2100428

If you can post several of the recent crash report IDs it may help somebody identify the cause of your crashes. For details about how to find the crash report IDs see Troubleshoot Firefox crashes (closing or quitting unexpectedly).

more options

Thanks for your help so far. ere are some of the latest over the past few days. I hope this is what you're after (sorry about the formatting): bp-71584236-148c-4a49-b3c0-7a5ca211051515-May-113:27 PMbp-8225aed4-1e32-4897-97f4-98297211051415-May-114:45 AMbp-7e32b647-999f-4386-a83f-c0b45211051314-May-115:47 AM0539d992-1dc8-4265-94f3-ce1341a3b18512-May-117:19 AMbp-df63f394-6e55-47f8-b702-32bec211051111-May-118:33 PMbp-a3fc3a1b-7118-491a-9cb6-9e688211051111-May-115:51 PMbp-b3067a2a-7eb4-47d9-9e28-78d0a211051111-May-114:02 PMbp-d54a43f9-bca7-4c9a-bb43-ccecb211051111-May-113:32 PMbp-1f854342-2562-4325-a692-42a0c211051011-May-117:39 AMdf55a2a3-f7c9-4263-86d4-30f938ce1d1b10-May-116:11 PMbp-217905af-fd1b-4cea-9df1-986ff211051010-May-114:36 PMbp-2216c87e-0e02-4169-b7a2-cec50211051010-May-113:34 PMbp-abc60037-79e3-4669-82ca-8b937211050910-May-112:02 PMbp-422dd269-0b6e-43bb-9611-ab3ee211050910-May-117:07 AMbp-2dff41f8-896e-46e2-983c-0bc2c2110508

more options

Quite a few of those crash reports relate to bug 591358

If I am reading the crash report correctly, the cause of the crash has been identified and the fix will be included in Firefox 5 which is due for release on June 21st. There is a query in it about Firefox 4 but that has not yet been answered.

more options

thank you very much.