We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

I cannot close Firefox 4.0 by clicking on the close button

  • 3 răspunsuri
  • 1 are această problemă
  • 4 vizualizări
  • Ultimul răspuns de Matt Brubeck

more options

I just installed Firefox 4.0. Now I am unable to close the browser by clicking on the close button. I have to power down my computer to close the browser.

I just installed Firefox 4.0. Now I am unable to close the browser by clicking on the close button. I have to power down my computer to close the browser.

Toate răspunsurile (3)

more options

What happens when you click on the close button in Firefox 4?

Can you try moving the browser window, to see if there is an alert window or something that is hidden behind it?

more options

Hi, thanks for asking. Actually, nothing happens when I click on the close button. I can just keep clicking away and the browser stays open. The same thing happens if I try to close my browser from the task bar. There is no message behind the browser window. A very odd thing but it makes Firefox 4.0 nearly unuseable for me since I have to either reboot my computer or shut it down to close the browser.

Modificat în de ronmack12

more options

Does this still happen if you restart Firefox in "safe mode"? For instructions, see: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.