We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Problem adding Gmail IMAP acct to TB

  • 4 răspunsuri
  • 0 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de Matt

howe.jf
howe.jf
more options

When I try to add an additional Gmail IMAP acct to TB, TB finds the configuration in Mozilla ISP database. When I click the Done button below, an accounts.google popup windows opens saying "Sign in with your Google Account". The account email address is correctly shown in the box below, but when I click Next (to progress to the password screen), the box is cleared. So, I can never get to the password screen because it seems Google doesn't recognize the account. It's so weird. Any ideas/suggestions gratefully received.

Background info: - This account is valid and signed in/working in on multiple other devices - The account has Google 2SV (2-step verification) activated - The email address and password have been correctly entered - I'm running latest version of TB on Win 10 PC. - I have 4 other Gmail accts syncing email to TB just fine under IMAP.

The URL for the accounts.google popup window is below:

https://accounts.google.com/ServiceLogin?continue=https%3A%2F%2Faccounts.google.com%2Fsignin%2Foauth%2Flegacy%2Fconsent%3Fauthuser%3Dunknown%26part%3DAJi8hAM6O3TMwzkjKUbevk8YjZISn2cEipi5oWbPdJTSVEzB5fzDCau-UhovwcSkRdHkUqjNqkJqG3lp1y0hOLfNf8f4l0Yo1b41FvevixqfZGoAsXEOFWlCls9-GiCVItS5RI3A3embh7jpQAoceU1-ybmhkOHsE4a9Cwp0BQXkKpKnJHzQfALpdIkNXs1wlXC5p6UpC3IQp-VhYURdm--txgd_3zWbnXH2PpQYIxE_2oMBZk4yS_eJvcXrBGGRre2qOqUwgicqVXQ5i86MkJ4IDc1fc6LfoPTdaFlp1GGnhbb-p4FLd8BdHqOqs-PcPQ-x-VF6G9yrts97yxYsUM20UIjmds4oy6Xc7BEyTwjEg5O6IXGSMLixrAwUuxt3kli1e9slepWMLZv72xZgBM63lMPmRRISJixCi8QfyaLnZGyxc7tZdMZMqOcIOSN4fPZbJwToiZuOLbOD9IVUamGsJQd4jxE33w%26as%3DS-1525975062%253A1667071197737182%26client_id%3D406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com%23&sacu=1&passive=1209600&oauth=1&Email=jfh.trash%40gmail.com

When I try to add an additional Gmail IMAP acct to TB, TB finds the configuration in Mozilla ISP database. When I click the Done button below, an accounts.google popup windows opens saying "Sign in with your Google Account". The account email address is correctly shown in the box below, but when I click Next (to progress to the password screen), the box is cleared. So, I can never get to the password screen because it seems Google doesn't recognize the account. It's so weird. Any ideas/suggestions gratefully received. Background info: - This account is valid and signed in/working in on multiple other devices - The account has Google 2SV (2-step verification) activated - The email address and password have been correctly entered - I'm running latest version of TB on Win 10 PC. - I have 4 other Gmail accts syncing email to TB just fine under IMAP. The URL for the accounts.google popup window is below: https://accounts.google.com/ServiceLogin?continue=https%3A%2F%2Faccounts.google.com%2Fsignin%2Foauth%2Flegacy%2Fconsent%3Fauthuser%3Dunknown%26part%3DAJi8hAM6O3TMwzkjKUbevk8YjZISn2cEipi5oWbPdJTSVEzB5fzDCau-UhovwcSkRdHkUqjNqkJqG3lp1y0hOLfNf8f4l0Yo1b41FvevixqfZGoAsXEOFWlCls9-GiCVItS5RI3A3embh7jpQAoceU1-ybmhkOHsE4a9Cwp0BQXkKpKnJHzQfALpdIkNXs1wlXC5p6UpC3IQp-VhYURdm--txgd_3zWbnXH2PpQYIxE_2oMBZk4yS_eJvcXrBGGRre2qOqUwgicqVXQ5i86MkJ4IDc1fc6LfoPTdaFlp1GGnhbb-p4FLd8BdHqOqs-PcPQ-x-VF6G9yrts97yxYsUM20UIjmds4oy6Xc7BEyTwjEg5O6IXGSMLixrAwUuxt3kli1e9slepWMLZv72xZgBM63lMPmRRISJixCi8QfyaLnZGyxc7tZdMZMqOcIOSN4fPZbJwToiZuOLbOD9IVUamGsJQd4jxE33w%26as%3DS-1525975062%253A1667071197737182%26client_id%3D406964657835-aq8lmia8j95dhl1a2bvharmfk3t1hgqj.apps.googleusercontent.com%23&sacu=1&passive=1209600&oauth=1&Email=jfh.trash%40gmail.com

Soluție aleasă

I guess you have cookies disabled.

https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20

Citește acest răspuns în context 👍 1

Toate răspunsurile (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Soluție aleasă

I guess you have cookies disabled.

https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20

howe.jf
howe.jf Deținătorul întrebării
more options

Matt: thanks for the suggestion. You are correct. I didn't realize I had to enable cookies in TB -- I was thinking you were referring to my browser. Many thanks. All good now.

Modificat în de howe.jf

howe.jf
howe.jf Deținătorul întrebării
more options

in error

Modificat în de howe.jf

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Just an FYI. Nothing in your default browser should impact the process.

The browser used is "Thunderbird". Using a "User Agent" of Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.3.3 The agent being of course version and operating system dependent.