Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Firefox has stopped playing any of my streaming services.

  • 2 răspunsuri
  • 0 au această problemă
  • 1 vizualizare
  • Ultimul răspuns de cor-el

gsweval
gsweval
more options

I uninstalled Firefox and reinstalled but the problem still remains. HBO, Netflix, and Amazon Video all have stopped streaming.

I uninstalled Firefox and reinstalled but the problem still remains. HBO, Netflix, and Amazon Video all have stopped streaming.

Toate răspunsurile (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Enter about:plugins in the URL bar and check if you have Widevine Content Decryption Module.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure you have the latest Widevine version (4.10.2449.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.