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Thunderbird update error

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rjn4life
rjn4life
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Thunderbird is a 102.1.1 and it says it is up-to-date. I keep getting an error message every time I open Thunderbird that it cannot update to 102... I couldn't find anything on-line concerning this issue. Thanks for any info how to stop the error from popping up.

Thunderbird is a 102.1.1 and it says it is up-to-date. I keep getting an error message every time I open Thunderbird that it cannot update to 102... I couldn't find anything on-line concerning this issue. Thanks for any info how to stop the error from popping up.

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Toad-Hall
Toad-Hall
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Would you be using Anti-Virus called Avast ?

If yes, then Try the following: It is possible Avast is blocking a necessary link, can you do the following so it can be tested. Info at link below: Add an exception Setting a global exception will exclude individual files, folders, or websites from all scans and shields.

Add as exception: aus.thunderbird.net and also www.thunderbird.net use info at link:

Then restart Thunderbird.

Hopefully, Avast will then allow the update to work properly.

It would be useful to know if creating the exception fixes the problem.

Clearly Avast is well aware of it or at least loads of reports on Avast forum https://forum.avast.com/index.php?topic=320195.0 https://forum.avast.com/index.php?topic=319793.0


Alternative is to switch off Anti-Virus shields and allow Thunderbird to update properly then switch them on again.