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thuderbird 52.9.1 (32-bit) email message hangs when: 1)forward message, 2) click on Insert menu (repeatable). Recommendations?

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Mitch R
Mitch R
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Dear Nice Volunteer:

thuderbird 52.9.1 (32-bit) email message hangs when: 1)forward message, 2) click on Insert menu (repeatable). Recommendations? NOTE: Thunderbird app doesn't hang, ONLY the email message hangs, meaning it is orphaned.

Dear Nice Volunteer: thuderbird 52.9.1 (32-bit) email message hangs when: 1)forward message, 2) click on Insert menu (repeatable). Recommendations? NOTE: Thunderbird app doesn't hang, ONLY the email message hangs, meaning it is orphaned.

Soluție aleasă

Did you test https://support.mozilla.org/en-US/kb/safe-mode-thunderbird ?

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Wayne Mery
Wayne Mery
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Soluție aleasă

Did you test https://support.mozilla.org/en-US/kb/safe-mode-thunderbird ?

Mitch R
Mitch R Deținătorul întrebării
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Thank you for the suggestion. I forgot about that obvious first troubleshooting step.

In Safe mode, the problem did not occur. HOWEVER, after returning to Normal mode, the problem ALSO did not recur. If the problem returns, I'm set to troublshoot

Mitch R
Mitch R Deținătorul întrebării
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UPDATE. Problem still occurs, even in Safe-Mode. I really would like to see it fixed. I frequently clean-up email before forwarding.