Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

downloaded new version of FlashPlayer and only have a blank page with Safe Finder text box open instead of traditional Firefox page and text box

  • 2 răspunsuri
  • 1 are această problemă
  • 3 vizualizări
  • Ultimul răspuns de James

transom215
transom215
more options

since I downloaded a new version of FlashPlayer only a blank page with a Safe Finder text box appears instead of traditional Firefox page with its textbox and features below it.

since I downloaded a new version of FlashPlayer only a blank page with a Safe Finder text box appears instead of traditional Firefox page with its textbox and features below it.

Toate răspunsurile (2)

philipp
philipp
  • Moderator
more options

hello, this sounds like a problem possibly caused by adware on your system.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. you could also try to refresh firefox
  3. run a scan with malwarebytes anti-malware for mac: https://www.malwarebytes.com/mac/

Remove a toolbar that has taken over your Firefox search or home page

James
James
  • Moderator
  • Top 10 Contributor
more options

Also if you download Flash Player from https://get.adobe.com/flashplayer/ you have to be careful when downloading for Windows.

Below is a example of the "Optional Offers" served with the Windows version if left checked before download.

Modificat în de James