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error message when trying to install mozilla firefox web browser

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pinkhouse777
pinkhouse777
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I'm trying to download Mozilla firefox web browser on my daughters laptop. It downloads and installs, but an error message 'Crash Report The application had a problem and crashed, unfortunately the crash reporter is unable to submit a report for this crash. Details: the application did not identify itself.

I've tried this from google chrome, and a weird version of internet explorer on her computer.

I'm trying to download Mozilla firefox web browser on my daughters laptop. It downloads and installs, but an error message 'Crash Report The application had a problem and crashed, unfortunately the crash reporter is unable to submit a report for this crash. Details: the application did not identify itself. I've tried this from google chrome, and a weird version of internet explorer on her computer.

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pinkhouse777
pinkhouse777 Deținătorul întrebării
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This is just an update to my question above. Its an image of the error message I received. Thanks!