Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Află mai multe

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

When will version 41 of Firefox come out? I crash every time I go to weather.com

  • 11 răspunsuri
  • 23 au această problemă
  • 34 de vizualizări
  • Ultimul răspuns de Browzilla

more options

I don't want to lose my cookies for weather.com, because I want to be able to get my local forecast every time I sign in without the extra steps. Firefox didn't have this problem on my old XP computer, which also ran version 40.0.3. On this computer, I'm running Windows 7 64-bit, and every time I go to weather.com, either by bookmark or by manually typing it in the address bar, the entire browser crashes to the desktop. It is repeatable, and I've repeated it about 10 times now. So, when is version 41.0.0 coming out to fix this strange crash issue?

I don't want to lose my cookies for weather.com, because I want to be able to get my local forecast every time I sign in without the extra steps. Firefox didn't have this problem on my old XP computer, which also ran version 40.0.3. On this computer, I'm running Windows 7 64-bit, and every time I go to weather.com, either by bookmark or by manually typing it in the address bar, the entire browser crashes to the desktop. It is repeatable, and I've repeated it about 10 times now. So, when is version 41.0.0 coming out to fix this strange crash issue?

Soluție aleasă

Toate răspunsurile (11)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

Safe mode gets rid of the crash, but also gets rid of my cookies. Here are my crashes:

bp-37b3733b-3ba4-4705-81c7-c65d42150915 9/15/2015 12:51 AM bp-516c19d0-51b7-4d6e-a10a-cfbbb2150913 9/13/2015 4:28 AM bp-655776d3-d703-4276-9ab4-8bb672150910 9/10/2015 5:27 AM bp-6f1d9c2f-c220-478d-a0d7-a777a2150910 9/10/2015 5:27 AM bp-948c0fb1-8a45-47aa-844a-362fd2150910 9/10/2015 5:25 AM bp-a3af4f02-699a-4f86-9061-7acda2150908 9/8/2015 11:53 AM bp-878941f3-df10-4af8-a5a7-7a3952150908 9/8/2015 11:53 AM bp-83478d02-3e34-43dc-bb7b-61caf2150908 9/8/2015 11:53 AM bp-888fbbd1-8d84-4c5a-b26b-3c1e92150908 9/8/2015 11:52 AM

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

more options

WRusr.dll = Webroot SecureAnywhere

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

nvd3dum.dll = NVIDIA Windows Vista WDDM driver

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder


If you are still having problems, disable Webroot.

more options

I can't disable my Webroot anti-virus and firewall while using the internet, or my computer will be vulnerable, so that's not an option. My question is when will the next version of firefox will be released, and will it fix my issue. I updated my video driver prior to disabling the hardware acceleration, and it still crashed on going to weather.com, so it's not the video driver or the hardware acceleration. I also updated my Adobe Flash Player, and it still crashed - here's the links for those crashes:

bp-6c4b1c8e-e493-4007-ba21-3677a2150917 9/17/2015 1:22 AM bp-54d091e2-9d06-4e98-84fa-f33e12150917 9/17/2015 1:14 AM bp-be2ce472-7a5e-4807-9aec-41ee62150917 9/17/2015 1:12 AM

Any more ideas?

more options

Soluție aleasă

Next week - Tuesday 09-22 for Firefox 41. https://wiki.mozilla.org/RapidRelease/Calendar#Future_branch_dates

more options

WRusr.dll = Webroot SecureAnywhere

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

more options

the-edmeister said

Next week - Tuesday 09-22 for Firefox 41. https://wiki.mozilla.org/RapidRelease/Calendar#Future_branch_dates

Good, hopefully the new release will solve my problem.

more options

Firefox 41 created problems for me on XP with locking up and not responding if clicking any menu item or tab. So if you are on XP, go back to 40.0 and not 40.0.3.

more options

I'm running Win7 x64, not XP. Version 41.0 didn't fix the problem, either. Hopefully they will fix it by 11/02, as per their calendar (https://wiki.mozilla.org/RapidRelease/Calendar#Future_branch_dates). Thanks for the link, the-edmeister, it helps to know when to look for updates.

more options

Version 41.0.1 seems to have fixed it. www.weather.com is coming in just fine now, no crashes. Thanks, guys.  :)