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Having received a suspicious email from "Service Security" why will T-bird not delete it?

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  • Ultimul răspuns de user01229325

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I received an email from an unknown entity named "Service Security". The subject reads, "Your account has limitaion [sic]. You can resolve this now." It contains an attachment. I refuse to open the email. I moved it to the "Trash" folder; but it will not be deleted, nor can I move it to the "Deleted" folder ... unlike any other message I have ever received. What must I do to get this out of my system?

I received an email from an unknown entity named "Service Security". The subject reads, "Your account has limitaion [sic]. You can resolve this now." It contains an attachment. I refuse to open the email. I moved it to the "Trash" folder; but it will not be deleted, nor can I move it to the "Deleted" folder ... unlike any other message I have ever received. What must I do to get this out of my system?

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Very curious! At least it is gone.

I guess you rebooted the 2nd time before trying the Shift+Delete. Just curious if bypassing the Trash folder would have made a difference.

Please mark this one solved. Thanks.

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Toate răspunsurile (3)

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Try holding the Shift key while pressing Delete. This bypasses the Trash folder.

Is your Trash folder full? When was the last time you Compacted your folders?

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My Trash folder is kept empty, and I compact folders frequently, depending on overall activity. Rebooting the first time also made no difference. I could delete other messages ... those received before and after this, but not this one message. Most curious!! What about a message could make this difference?

Rebooting a second time fixed my problem!! I was then able to delete to the Trash folder, then to erase this message entirely.

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Soluție aleasă

Very curious! At least it is gone.

I guess you rebooted the 2nd time before trying the Shift+Delete. Just curious if bypassing the Trash folder would have made a difference.

Please mark this one solved. Thanks.